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Event Manager / Planner Customer Service Rep

Guest Experience & CRM Specialist

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: Potawatomi Casino Hotel
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
A leading hospitality venue in Milwaukee is seeking a Guest Relations Specialist to manage guest satisfaction through the Customer Relationship Management program. This role demands strong writing and office skills, the ability to interact professionally with guests, and the management of sensitive information. Candidates should have a high school diploma and relevant customer service experience. The position requires flexibility in working hours, including late nights and weekends.
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