Account Manager

Job Title
:
Account Manager – Employee Benefits

Company
:
Infinity Benefit Solutions

Pay
: $60,000.00 - $75,000.00 per year + bonus/commission

Schedule
:
Full-time, Monday–Friday

Location
: WI-Based, Hybrid (4-days in-office)

Want to do meaningful work, build real client relationships, and grow in a company where you’re more than just a number? That’s what we do here!

We partner with employers to create and implement integrated employee benefit plans, connecting health insurance to financial wellness. Our clients rely on us as an extension of their team – Our team members are empowered to build strong relationships, develop expertise, problem solve, and make a meaningful impact.

Our employees feel the same way our client’s do — supported, valued, and empowered to grow.

At Infinity Benefit Solutions, we believe in collaboration over competition, we value continuous learning, and we are committed to being a trusted partner to our clients by doing work that actually makes a difference in people’s lives. Here, your voice matters. We foster an environment where ideas are welcomed, growth is encouraged, and people are supported both professionally and personally.

This is a relationship-driven role. The Account Manager is responsible for managing and retaining a book of employee benefits clients, while delivering strategic guidance and high-quality service. This role serves as a primary point of contact for clients and works closely with internal team members and insurance carrier partners. You’ll lead client strategy, guide benefit decisions, and help organizations navigate the ever-changing world of employee benefits.

This role is ideal for someone who enjoys both people and problem-solving — and wants to grow their career in a collaborative, forward-thinking environment.

• Manage overall retention and growth of assigned client accounts
• Lead annual renewal strategy, planning, and implementation
• Identify opportunities to enhance client benefit programs
• Serve as a trusted advisor to business owners, HR leaders, and executives
• Respond to client and employee inquiries related to enrollment, billing, and claims
• Liaise with insurance carriers to resolve issues
• Troubleshoot and proactively address potential challenges

• Conduct open enrollment meetings (virtual and onsite)
• Present renewal and compliance updates to clients
• Clearly communicate both internally, and eternally, to ensure seamless service
• Work collaboratively with consultants and service team members
• Stay current on industry trends, legislation, and compliance
• Participate in ongoing professional development opportunities

• 3+ years of experience in employee benefits, insurance, or related field
• Working knowledge of health insurance plans and benefit structures
• Strong interpersonal, communication, and presentation skills
• Highly organized with strong attention to detail
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Valid driver’s license and ability to travel for client meetings

• Wisconsin Life & Health License (or ability to obtain shortly after hire)
• Experience with online benefits administration systems
• Industry designations
• Knowledge of compliance and regulatory requirements in employee benefits
• 401(k)
• Health, dental, vision, and life insurance
• Paid time off
• Summer hours
• Bonus and commission opportunities

• Typical hours:
  Monday–Friday, 8:00 AM – 4:30 PM
• Hybrid, 4 days in-office
• Occasional in-state travel for client meetings and events
• Limited out-of-state travel for training or events

Infinity Benefit Solutions is committed to fostering a collaborative and supportive work environment where employees can grow and succeed, all while making a meaningful difference. If you align yourself with these values, we encourage you to apply!