Cash Application Specialist

Job Description

Brookdale is recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. We aim to make lives better, including your own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development and ongoing programs catered to your overall health and wellness.

A full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including  protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. This role is also eligible for team-based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

• Post cash receipts accurately and timely to residents’ accounts and reconcile batches daily.
• Work with bank on auto‑cash posting, analyze exceptions for improved hit rates and balance detail daily.
• Contact communities or residents for information regarding cash application as necessary.
• Investigate un‑posted cash receipts and apply them to the correct accounts.
• Assist Accounts Receivable department and communities to identify payments received.
• Recognize and report cash receipt trends, such as fraud, theft, etc., to Treasury Operations Supervisor.
• Assist in projects and attend meetings when applicable.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

High school diploma or GED is required. Minimum of one year of accounts receivable or cash application experience is preferred. Knowledge of general accounts receivable systems and Microsoft Office (e.g., Excel, Word) is required. Must be detail oriented, organized, accurate, and possess strong verbal and written communication skills.

None

Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions.

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, crawl
• Talk or hear
• Vision
• Requires interaction with co‑workers, residents or vendors

Brookdale is an equal opportunity employer and a drug‑free workplace.

• Gracious hospitality and neighborliness for our residents and families.
• Home‑like feel and all‑around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with over 675 communities, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.

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