Director of Accounts

Hybrid (Milwaukee, WI) or Remote (U.S. based)

At Magellan Promotions, we use our deep expertise in branded merch to help higher education institutions solve challenges and create influential experiences. Whether it’s encouraging prospective students to take the next step, sparking alumni pride, or celebrating key milestones, we craft solutions that make moments memorable.

We believe in the power of branded merch to do more than just promote. We help our clients influence, inspire, and connect.

Headquartered just outside Milwaukee in West Allis, Wisconsin, Magellan Promotions has been a trusted partner to more than 500 colleges and universities nationwide since 2005. We’re a proud four-time recipient of the Milwaukee Future 50 Award and are ranked in the top 3% of distributors in the $25B+ promotional products industry.

We offer a wide suite of services to help bring our clients’ ideas to life under one roof. These include graphic design, project coordination, fulfillment, mailing, and strategic campaign planning.

Here’s what makes Magellan Promotions uniquely positioned to support colleges and universities through branded merch:

Agency approach – Positioning ourselves as partners through our expertise and world‑class service. This is lived out by sharing our knowledge, being responsive, seeking insights, anticipating client needs, and proactively recommending solutions.

Collegiate expertise – Knowledge gained through working with hundreds of colleges over the last 20 years. This is enhanced by our staff’s on‑campus experience, proprietary research and ongoing professional development.

Mailings and Services – We offer services that add capacity to help our clients successfully engage students and donors through merch solutions. These services include kitting, mailing, graphic design, online stores, and CRM integration.

At Magellan Promotions, we’re guided by our core values:
Expertise, Partnerships, Innovation, and Courageous
. We’re a people‑first workplace that values connection, impact, and having fun along the way. From our culture teams to our commitment to work‑life balance (including our 4 day week), we believe that how we cultivate a strong team matters just as much as the products and services we produce.

To help understand how this role fits into our client experience, here is how our sales team is structured at Magellan Promotions:

• Director of New Accounts – Leads the acquisition of best‑fit new clients and ensures a successful onboarding experience that maximizes first‑year integration. Introduces prospects to our expertise, the power of strategic branded merch, and what makes Magellan unique to position us as their preferred partner.
• Client Strategist – Ensures clients have successful long‑term growth. This includes consults with clients, sharing creative solutions for key projects and ensuring client satisfaction.
• Account Manager – Leads execution for client projects, coordinating with Client Strategist, Project Coordinator, and Fulfillment to ensure accurate quoting, exceptional service, and smooth project completion.
• Project Coordinator – Supports clients through managing active client projects, from quoting through delivery. In addition, supports the Account Manager on quoting new projects and other assigned projects.

The Director of New Accounts role leads an organized and thoughtful campaign to set meetings with new and potential clients. These meetings can be before the client has ordered or shortly after their first order. Since we work nationwide, the majority of these meetings are done via Zoom. There will be times when this position will travel to meet with prospects and new clients in person.

For meetings to be successful, the Director of New Accounts needs to understand the client’s challenges and match our unique value proposition to their needs. This is achieved through having a thorough understanding of higher ed and Magellan’s proposition and services. The ability to ask insightful questions that uncover needs, challenges, and opportunities…