Installation Coordinator

Overview

One Mission, One Passion – Growth is Everything at Window Nation

At Window Nation, we believe in growth—yours, ours, and our customers’. If you’re looking for a place where your hard work pays off and opportunities to move ahead are everywhere, this is it!

The Installation Coordinator is responsible for managing and supporting all administrative aspects of our installation and service projects. This role ensures that customer projects are scheduled, executed, and completed in a timely, accurate, and efficient manner. The coordinator serves as a key point of contact between internal teams, installers, and customers, facilitating smooth communication and project flow from initiation to completion.

• Verifies contract details post-sale
• Prepares initial labor and materials sheets to request project quote; prepares final sheets for installation crews
• Manages timeliness and accuracy of vendor quotes; approves final quotes
• Prepares pre-installation inspection forms; researches and resolves inspection delays
• Determines necessity of ancillary project expenses
• Ensure gross profit levels are maintained
• Ensure reconciliations are done timely
• Ensures accuracy of reported Installer compensation
• Collects payments as necessary
• Performs other duties as assigned

• High school Diploma or GED
• 2+ year of similar administrative support experience

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
• CRM (Customer Relationship Management) experience a plus
• Customer-centric mindset with strong communication and interpersonal skills
• Demonstrated success in deadline-driven and high-pressure environments
• Strong organizational and time-management skills with the ability to handle multiple projects simultaneously
• Home Improvement or Home Services experience a plus
• Detail-oriented with the ability to maintain accuracy and consistency across tasks

At Window Nation, your administrative and customer-focused experience plays a direct role in our growth and success. We combine the stability of an established company with the energy and innovation of a growing organization.

Join a team where you can expand your skills, grow your career, and make an immediate impact in shaping our workforce.

Ready to make a difference? Become a valued individual contributor at Window Nation—apply today and help drive the next chapter of our success!