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Service Specialist, Administrative​/Clerical

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: Epiq Systems, Inc
Full Time position
Listed on 2026-03-13
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 17.26 - 20.32 USD Hourly USD 17.26 20.32 HOUR
Job Description & How to Apply Below
Service Specialist page is loaded## Service Specialist remote type:
Onsite:
Work in Office Full-Time locations:
USA-Milwaukee-WI-777

E. Wisconsin Ave.time type:
Full time posted on:
Posted Todayjob requisition :
R0033672

It's fun to work at a company where people truly believe in what they are doing!
*
* Job Description:

**# We are seeking a dedicated and versatile individual to join our team as a Hospitality and General office services support. This role is designed for someone who excels in hospitality and is also capable of handling various administrative tasks. Provide elevated concierge-style hospitality support, catered event support, providing a smooth, efficient, and professional support of all client meetings and events, and hospitality task.

Other administrative task include printing, mail distribution, and reception relief. This is a 100% onsite position with primary duties as follows:
** Shift: 8:00a-5:00p/flexible (one hour earlier or later for client events & needs)**##
*
* Job Responsibilities:

**** 1. Hospitality
*** Greet and welcome guests in a warm and friendly manner.
* Provide excellent client elevated concierge-style hospitality support to all end-users at the site.
* Assist with event planning and coordination.
* Coordinate between off-site catering vendors and client event hosts.
* Manage room set-ups and break-down and table/chair configurations.
* Ensure professional presentation of catered food, beverages, and flatware.
* Ensure the hospitality area is clean, organized, and well-stocked.
* Provide exceptional customer service to clients and visitors.
* Compiles, collects, and reports all data necessary to provide the client with monthly management reports.
** 2. Copy/Print/Scan
*** Assist with copying, scanning, and printing documents.
* Ensure that all copies are accurate and of high quality.
* Maintain and organize digital and physical copies of important documents.
* Ensure devices are operating efficiently and place service calls as needed.
** Incoming/Outgoing Mail Processing
*** Sort and distribute incoming mail and packages.
* Prepare and send outgoing mail and packages.
* Maintain accurate records of all incoming and outgoing mail.
** Inventory Management
*** Maintain inventory of hospitality supplies and ensure timely replenishment.
* Place orders for new supplies as needed.
* Ensure that all supplies are stored properly and are easily accessible.
** Facilities Support
*** Complete facilities request as received.
* Hanging pictures.
* Assist with overall cleanliness and organization of common client facing areas including but not limited to reception, conference rooms, lounges and comfort areas.## ##
*
* Qualifications & Requirements:

*** High school diploma or equivalent; additional education or certifications in hospitality or office administration is a plus.
* Previous experience in hospitality or administrative support is preferred.
* Excellent communication and people skills.
* Ability to function with a high level of patience, tact, and diplomacy in handling complaints and/or situation.
* Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
* Understanding of Event Management Systems (ie. Maptician, EMS)
* Able to speak clearly so listeners understand; identify and understand the speech of another person.
* Demonstrate excellent organizational skills, communication skills, and critical thinking skills.
* Strong initiative required; ability to work independently with minimal direct supervision.
* Strong organizational and multitasking abilities.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Must be flexible to adjust schedule to manage client events as needed, events include
** occasional
* * evening events, early morning events, and weekend events.
* Ability to lift or move 40 lbs. or greater
* Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
* Ability to walk, bend, kneel, stand or sit for an extended period of time
* Complete other task as assigned

The Compensation range for this role is 17.26 to 20.32 USD per hour and may be eligible for an annual bonus. Actual compensation within…
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