CRM Administrator-Internal TO UW SYSTEM

About the University of Wisconsin‑Parkside

Since its founding in 1968, the University of Wisconsin-Parkside has been a trusted partner for the region’s higher educational needs, empowering students to thrive, advancing applied knowledge, and developing talent for the future. The university offers undergraduate and graduate degrees, as well as certificates and pre‑professional programs, designed to foster personal and professional growth through real‑world and impactful learning experiences. With over 30,000 alumni—nearly 60 percent of whom were the first in their families to earn a degree—UW‑Parkside reflects and celebrates the vibrant diversity of our world.

Our beautiful campus, located in the dynamic Chicago‑Milwaukee corridor, offers unmatched access to world‑class internships, professional networks, and endless career‑building opportunities, placing students at the center of it all.

At UW‑Parkside, faculty and staff enjoy a supportive, inclusive environment where their work directly contributes to transforming lives and strengthening communities. The university offers competitive pay and benefits, making it a great place to build a meaningful career.

Position Title: Application Administrator II/CRM Administrator

Pay Range: $55,000 - $60,000, commensurate with qualifications and experience

Employment Type: Full‑time, Academic Staff Non‑Instructional, Salaried

Reports To: Director of Admissions

The CRM Administrator provides leadership and oversight for the Admissions Customer Relationship Management (CRM) system (currently the Technolutions’ Slate Admissions and Enrollment system). The administrator shapes and leads the application of Slate governance, strategy, roadmap, and projects; assigns, instructs and evaluates work of assigned staff; communicates with school/college and university stakeholders regarding Slate CRM projects; and manages vendor relationships. The CRM Administrator provides guidance to the Admissions’ team in relation to project management, system needs assessments, and system updates and policies;

and provides training and assistance with system issues. The administrator develops and manages queries used to create and coordinate the flow of enrollment communication with targeted student populations. The CRM Administrator assists the Director of Admissions in developing and implementing plans and initiatives to recruit a diverse student population, administers the undergraduate admission policy, and reviews and determines student eligibility for Wisconsin residency for fee purposes.