Receptionist, Administrative​/Clerical

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Our Company

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next.

This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

• Help clients understand and navigate their tax and financial needs, building relationships that grow stronger each year.
• Join H&R Block as a seasonal Client Service Professional/Receptionist and focus on delivering a high level of client service now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience
• Experience in a fast-paced environment (preferred)
• Customer service experience
• Ability to multi-task; strong organizational and time-management skills
• Computer proficiency with Microsoft Office

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Help ensure all client needs are met during service, in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with the team
• Other duties as assigned

At H&R Block, we invest in our people by supporting their total well-being. Our benefit offerings can help associates plan for health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support
• Discounts on everyday items and services
• Benefits with eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan
• Additional benefits may be available

At H&R Block we remain committed to building a Connected Culture—trust, care, and connections are how we work together as we create an environment where everyone feels safe to bring their authentic self to work and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment recognized on Best Companies lists, surrounded by colleagues committed to helping each other grow and support one another.

H&R Block is an equal opportunity employer and celebrates diversity in the workplace.

If you’re looking to make an impact, H&R Block is the place for you.

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