Concierge Hospitality.MS Onsite

Concierge Hospitality.

MS Onsite
• Milwaukee, WI (onsite)
• 3+ Months Contract

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

The Concierge, Hospitality & Onsite Services role serves as the first point of contact for guests and clients. This position works closely with office administration and site leadership to ensure a seamless, high-quality experience for visitors, executives, and employees. The ideal candidate brings strong customer service experience, excellent communication skills, and the ability to problem‑solve in a fast‑paced headquarters environment.

• Greet and validate visitors against guest lists; issue badges and assist with parking validation as needed.
• Support security with guest check‑in procedures and serve as liaison between meeting hosts and guests.
• Act as company concierge by providing facility tours and recommendations for hotels, restaurants, and local points of interest.
• Manage conference room scheduling and ensure rooms are properly set up with required supplies and audio‑visual equipment prior to meetings.
• Coordinate catering arrangements with internal teams and external vendors.
• Prepare for key client visits, including signage and workspace setup.
• Assist with executive‑level client‑facing support and provide backup clerical support to Executive Assistants.
• Maintain and update company phone directories and speed dial lists.
• Support group company activities, events, department meetings, and special projects.
• Perform general clerical duties including reception, copying, mail services, shipping and receiving, and mail distribution.
• Assist in daily facilities management activities.
• Create proposals within customer systems and support print production environments.
• Coordinate vendor procurement for special projects.
• Perform additional duties as assigned.

• High school diploma or equivalent required.
• 1–3 years of experience in hospitality, customer service, or a related field.
• Experience working in a headquarters or corporate office environment preferred.
• Strong customer service and communication skills with a professional demeanor.
• Demonstrated problem‑solving abilities and ability to work with minimal supervision.
• Proficiency in Microsoft Office and general PC skills.
• Ability to operate audio‑visual equipment.
• Ability to stand for extended periods and lift up to 50 lbs as required.
• Must successfully complete Fiserv Hire Right clearance (in place of vendor background/drug screen).
• Virtual interview followed by an in‑person interview required.
• This role reports directly to the Site Manager or Assistant Site Manager, depending on site configuration.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.