Front Desk Ambassador

This role is the face of Manpower Group, as the first point of interaction with candidates, clients, community partners and employees welcoming people to our Global Headquarters Building.

• This role will serve as the touch point of our brand and company to visitors of the global headquarters, providing a welcoming experience. This role represents our Manpower Group brand standards and serves an important role in ensuring our guests and employees feel welcome and cared for at our Global Headquarters.
• Maintain the internal reservations for event spaces at HQ, handling conflicts and multiple priorities.
• Manage visitors using our electronic visitor management system, Whos On Location  and provide trouble shooting as needed.
• Manage audio visual needs for on-site events.
• Create event signage, digital display graphics and name tags.

• Support event planners with correspondence and tracking event information, including logs and reports.

• Serve as a Manpower Group Tour Guide, providing exemplary and interesting tours of our HQ building, engaging with participants and answering questions.

• Greet employees, clients and visitors as they enter Manpower Group’s Global Headquarters by providing concierge services such as luggage assistance and making local restaurant and activity recommendations.
• Handle incoming calls, emails and other communications.
• Manage internal conference room reservations for internal and external stakeholders.
• Work primarily involves sitting/standing at the front desk for long periods of time.

• High School Diploma
• 1 years of prior experience in an office, hospitality or customer service setting.
• Experience with Microsoft software such as:
  PowerPoint, Outlook, Word, Excel.
• Comfortable working in a busy environment with a variety of evolving job duties.
• Moderate physical labor that includes moving and lifting event materials and luggage up to 40 pounds.
• Flexible schedules required. Front desk hours are M-F 6:30am-6:30pm. Front Desk Ambassadors will have a standard, steady schedule but need the ability to support additional front desk hours as needed, including occasional evening and weekend work with notice provided (typically one months’ notice).

• A basic knowledge of a foreign language
• Associate’s or Bachelor’s Degree
• Familiarity with the Milwaukee metropolitan area.
• Experience with 0365 One Drive and Microsoft Teams.

Manpower Group is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. Manpower Group is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact talent for assistance.

Job: Administrative/Clerical

Organization: Manpower Group

Title: Front Desk Ambassador

Location: WI-Milwaukee

Requisition : 0033881