Weekend Receptionist

Overview

Job Title: Weekend Receptionist
Location: Eastcastle Place
Salary: $18.00/hour
Position Type: Part Time, Non-Exempt
Schedule: Every other weekend | Saturday & Sunday, 7:00 a.m. – 3:30 p.m.

Are you looking for a supportive and compassionate work environment? If you're experienced in phone etiquette, front-of-house service, and administrative work, and you want a team-oriented workplace that helps you succeed and makes a difference in people’s lives, you’ve found the place!

At Eastcastle Place, you have a front-row seat to the amazing life stories of the wisest people on earth. You are part of an extraordinary company – investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

We are seeking a new Weekend Receptionist to join our team.

Your role will be to answer and transfer all incoming calls in a courteous and professional manner, provide assistance to residents, staff, guests, and vendors, and perform various clerical duties as assigned. As a member of the Resident Services department, you will work with residents, staff members, and guests, and report to our Director of Resident Services.

• Promptly answer and transfer all incoming calls courteously and professionally
• Welcome and guide all visitors, vendors, and residents with warmth and professionalism
• Monitor building access and ensure all guests and vendors sign in appropriately
• Open and close the reception desk, securing all files, keys, and office equipment
• Communicate messages clearly and promptly to the appropriate individuals
• Assist with recording payments, reservations, cancellations, and other clerical tasks
• Stay informed of community events to serve as a helpful resource to residents and visitors

• High school diploma or GED
• 3–5 years of receptionist or related experience
• Friendly, professional communication and customer service skills
• Strong organizational and multitasking ability
• A positive attitude and willingness to learn
• Familiarity with Microsoft Office and general office equipment
• Ability to remain composed under pressure
• Empathy, compassion, and a team-oriented mindset

At Eastcastle Place, we foster a compassionate and supportive environment for both staff and residents, treating everyone with integrity, dignity, and respect. Our team consists of highly qualified individuals who serve with enthusiasm and a commitment to quality. As an Eastcastle Place employee you will have access to the following benefits:

• 401(k) with matching after 1 year
• Tuition reimbursement through scholarships
• Holiday bonus
• Health & wellness programs
• Free surface parking and bus line access
  • Line 30 (Downer + Bradford) 1 block away
  • Line 21 (Downer + Bradford) 1 block away
  • Line 30 (Maryland + Bradford) 2 blocks away
• Discounted lunch/meal program
• Free onsite fitness center and pool
• Employee Rewards and Recognition program

We are committed to providing an inclusive environment that supports the happiness and success of each of our staff members. We pride ourselves on hiring, training, and retaining a community of employees from various backgrounds, perspectives, and experiences.

Eastcastle Place is an equal opportunity employer. We hire without discrimination to race, national origin, creed, gender, gender identity, sexual orientation, veteran status, disability, age, marital status or other legally protected status.

Eastcastle Place is a Senior Living and Health Services Facility. Applicants must be 18 years or older. Applicants offered a position are subject to a caregiver background check and drug screen. Flu shots are required to obtain within 30 days of starting during flu season. Further disclosure and authorization is provided during the interview process. For questions or concerns, please contact our HR Department.