Medical Receptionist - Patient Experience Specialist

Medical Receptionist - Patient Experience Specialist

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello being part of a dynamic and high-energy work environment where every team member can make a difference.

• Customer Service/Administration
• Greet all patients and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep front desk and lobby area clean
• Billing and process payments
• Print daily close out reports on scheduling system and review for accuracy
• Fill deposit slips for all received cash and checks

• Use of the telephone, computer and other related instruments
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

• Must be familiar with MS Office, including Excel and the ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401(k), EAP, PTO, and Paid Holidays.

Location:

Menomonee Falls, WI. Salary: $16.00-$20.00.