Administrative Support - Level I

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Regular and timely attendance is an essential function of this position.
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Verify all route deposits. (On-Premise and Retail)
• Secure money room at all times.
• Complete and validate nightly deposit.
• Communicate any errors on deposit to manager.
• Issue and track all change funds according to procedures set forth in the security policies and procedures manual.
• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to order office supplies.
• Greet visitors entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Ensure all visitors sign in and out according to policies and procedures.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Distribute service and product calls to ensure timely response.
• Process Inbound and Outbound Blue Bag process.
• Handle retail house sales tickets, retail manual sales tickets and process and track donation tickets.
• Responsible for balancing and maintaining cash box.
• Perform other duties as assigned.

• Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
• Responsible for continuous self‑improvement through the knowledge and use of all Buffalo Rock provided training, either web‑based, in‑house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training.
• Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
• Ensure that every reasonable precaution is taken to protect the safety of employee‑partners, self, customers, Buffalo Rock property, and customer property.
• Honor and follow through on all business commitments.
• Embody Buffalo Rock’s Purpose of “Building brands through legendary service and remarkable people.”
• Committed to serving our communities.
• Customer success drives our success.
• Integrity matters.
• Obsessed with continuous improvement.
• We care for each other.
• Win the day.
• Active Learning—Understanding the implications of new information for both current and future problem‑solving and decision‑making.
• Active Listening—Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Complex Problem Solving—Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Coordination—Adjusting actions in relation to others’ actions.
• Critical Thinking—Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Mathematics—Using mathematics to solve problems.
• Reading Comprehension—Understanding written sentences and paragraphs in work related documents.
• Service Orientation—Actively looking for ways to help people.
• Speaking—Talking to others to convey information effectively.
• Time Management—Managing one's own time.
• Writing—Communicating effectively in writing as appropriate for the needs of the audience.

NA

Primarily inside work with most if not all working hours in a close office environment

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Lift/Carry

Stand

F

Walk

F

Sit

C

Manually Manipulate

O

Grasp

O

O

Re…