Program Technician - Code Enforcement

Provides administrative and operational support to assigned department. Essential functions are fundamental job duties. They do not include marginal tasks which are incidental to the primary functions. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, nor does every position allocated to the class necessarily perform every duty listed.

Personal characteristics required of all employees such as honesty, industry, sobriety and the ability to get along with others, are presumed qualities and may not be listed specifically.

• Greets public in person or by telephone; provides information about programs, functions and procedures; screens calls and transfers callers to other employees.
• Prepares correspondence, informational material and documents.
• Prepares timesheets and department reports; performs general bookkeeping duties.
• Assists in preparation of budget and modifications as required; balances the department's account(s) as required.
• Prepares purchasing documents and facilitates purchasing procedures for the department.
• Sets up and maintains department files.
• May maintain office supplies and inventory.
• Performs research and retrieval of records and data.
• Acts in a confidential capacity in administrative support tasks.
• Interacts with the public in an effective and courteous manner.
• Must demonstrate commitment to our mission, vision, values and goals and represent the County in a professional, dignified manner at all times both in actions and appearance.
• May have a role in the County’s disaster preparation and/or disaster recovery efforts, as designated in the County Comprehensive Emergency Management Plan; may be required to work before, during and/or after an emergency.
• Must be able to meet minimum attendance standards.
• Performs related duties as required.

The physical requirements are that of sedentary work and include exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required occasionally. Requires repetitive motion of the wrists, hands and/or fingers.

Requires fingering to include picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling.

Requires close visual acuity to perform an activity such as: preparing and analyzing data and figures. Transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

Requires the expression or exchange of ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to others accurately, loudly or quickly. Requires perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound.

The work environment involves moderate risks or discomforts that require special safety precautions and/or is exposed to one or more disagreeable conditions such as irate customers, outdoor weather conditions, excessive noise, extreme temperatures, odor, dust, etc. at least 25% but less than 50% of the work time.

Knowledge of business English, spelling, arithmetic and office practices and procedures; database software; internet, spreadsheet, word processing and presentation software.

Required to operate a personal computer, calculator and word processing, spreadsheet and/or database programs; creative writing, public speaking, business writing; proofreading and editing.

Required to read and comprehend moderately complex instructions, short correspondence, and memos; write correspondence; make arithmetic computations and tabulations accurately and with reasonable speed; effectively represent the County and the department in answering questions, responding to inquiries, providing assistance, and dealing with concerns from the public, community organizations, other County staff and other agencies.

A four-year high school diploma or its educational equivalent; supplemented by one (1) year of administrative or clerical experience; or an equivalent combination of education training and experience that provides the required knowledge, skills and abilities. Must be computer literate. Experience with Microsoft Word and Excel is required. Experience with PowerPoint and Access is preferred. Requires a minimum typing speed of 35 cwpm.

Requires a valid driver license at the date of hire and maintain said license while employed in…