International Technical Support Service Engineer
Job in
Milton, Ontario, L9E, Canada
Listing for:
MTS Recruiting
Full Time
position
Listed on 2026-02-27
Job specializations:
-
Engineering
Electrical Engineering, Technical Support, Systems Engineer
-
IT/Tech
Electrical Engineering, Technical Support, Systems Engineer
Job Description & How to Apply Below
Position: INTERNATIONAL TECHNICAL SUPPORT SERVICE ENGINEER
INTERNATIONAL TECHNICAL SUPPORT SERVICE ENGINEER- Milton, ON
Global market leader in designing and manufacturing advanced pilot and R&D process equipment for the food industry.
RESPONSIBLITIES:Play a key role in supporting international customers.Install, commission training, troubleshoot, offer preventive maintenance, and remote support for process equipment.After testing, customers are invited to our factory in Europe for a Factory Acceptance Test (FAT). You will support the FAT either remotely or onsite. Once the FAT is completed, you proceed with commissioning, SAT, and training on location. From that point onward, the Service Department handles further customer support.When issues cannot be solved remotely, you will visit the customer to resolve them onsite.Provide technical support by answering incoming service questions.QUALIFICATIONS:Minimum of 3 years relevant technical experienceDiploma in Electrical Engineering Technology or equivalentWillingness to travel internationally (typically within the Americas)25–50% of the time ( Trips last a few days to a maximum of two weeks, and you will travel up to 50% of your working timeSpeaking French, Portuguese, or Spanish is an advantageExperience with CRM or helpdesk systems is a plusStrong ability to read electrical diagrams and flow schematicsExperience with PLC controls (asset)Preferably located in the Greater Toronto AreaStrong interpersonal and communication skillsProactive problem-solver with a focus on improvementAble to work independently and take initiativeOrganized, structured, and stress-resistant
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