Inside Sales Representative; Bilingual Spanish​/English

Company Description

Want to join a key team that helps the world read?

Ingram Content Group UK Ltd, is a leader in providing a comprehensive suite of inventory-free on-demand print and distribution services for books to the publishing industry. Lightning Source gives the publishing community options to print books in any quantity, one to 10,000, and provides its customers access to the most comprehensive worldwide bookselling channel in the industry.

The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

Supports the Ingram Spark International Business Development function by contributing to sales activity and account engagement across priority international regions.

The Inside Sales Representative helps drive unit sales growth and revenue performance through structured outreach, lead follow-up, and consistent pipeline support.

Builds and maintains relationships with international authors, publishers, affiliates, associations, joint venture partners, and distribution partners by assisting with onboarding, providing product information, and supporting ongoing account needs.

Works cross-functionally with customer support, marketing, distribution, finance, and analytics to align sales activity with international commercial priorities and optimize overall market performance.

Success is measured by contribution to unit volume and revenue growth, title, account activation, and pipeline progression across assigned international markets.

This role is based in Milton Keynes, UK.

• Grows assigned accounts by performing sales activities and creating pipeline of new clients.
• Supports sales growth within assigned accounts by conducting outreach, identifying potential opportunities, and helping build a steady pipeline of new clients.
• Completes outbound outreach via phone, email, social channels, and virtual meetings to generate interest in Ingram services.
• Facilitates the consultation, onboarding, and account demonstrations required for acquiring a new client.
• Conducts sales conversations, basic product demonstrations, and assists with onboarding activities to help transition prospects into active accounts.
• Keeps customers informed about new services or products.
• Provides Ingram with market information and actively participates in the development of new programs and services that meet the needs of the market.
• Supports the growth of social media presence by way of creating content and supporting incoming clients, while also identifying potential high value potential clients.
• Collaborates with cross-functional teams to address routine questions or issues that may affect the sales process or customer experience.
• Follows up on inbound and event-generated leads, updates the sales pipeline, and supports conversion activities to move opportunities forward.
• Identifies and assists with the creation and implementation of campaigns to highlight Ingram services and maximize sales.
• Identifies and converts title acquisition and customer upsell opportunities
• Shares market insights with senior team members to support catalogue and account growth.
• Assists with marketing and sales initiatives by helping execute campaigns and engaging with potential clients through social media and other channels.
• Provides coordination and logistical support for international trade shows and industry events, including scheduling, materials preparation, and post-event follow-up.
• Works with the Manager, Business Development to effectively manage and support the client group.
• Determines customer needs and effectively communicates customer needs with management.

• Knowledge of the book industry or ability to acquire this knowledge
• Comfortable working with a broad range of international stakeholders and partners.
• Demonstrates a facility with or willingness to learn and work with data as it relates to book sales and marketing
• Organizational skills
• Ability to plan, execute, and present pitches and business projects to internal and external stakeholders
• Ability to create, manage and promote social verticals
• Experience with, or ability to learn, systems like Zendesk, Salesforce, and Sprout
• Ability to meet deadlines and key deliverables
• Interpersonal skills
• Knowledge of principles and methods for promoting and selling products or services
• Personal computing skills to include MS office (Excel, Word, Outlook)
• Ability to effectively sell the company’s products/programs/services.
• Critical thinking skills
• Time management skills
• Oral and written communication skills
• Ability to negotiate
• Influencing skills
• Ability to work in a team
• Ability to prioritize
• Analytical skills
• Team-oriented
• Project-oriented
• Ability to multi-task
• Ability to be flexible/multi-task based on workflow demands
• Ability to speak, write, and read in English and Spanish
• Ability to develop…