Parts Advisor

Start stone Milton Keynes is looking for a Parts Advisor.

• Provide first‑class customer service to internal and external customers, offering expert advice and guidance on parts, products, and availability.
• Process orders accurately and efficiently, ensuring all documentation is completed and filed correctly.
• Monitor and maintain stock levels, working closely with your Parts Leader to ensure key items are always available.
• Support the sales process by identifying upsell opportunities and promoting relevant products or services.
• Maintain an organised, secure, and compliant working environment across all areas of the parts department.
• Work collaboratively with colleagues across other departments to ensure a seamless experience for every customer.

• A genuine passion for delivering excellent customer service, with a positive and proactive approach.
• Strong communication and organisational skills, with the ability to multitask in a busy environment.
• Good computer literacy and confidence using internal systems for stock management and invoicing.
• Previous experience in a parts or automotive environment is desirable, but we also welcome applications from those with strong customer service backgrounds and a willingness to learn.
• Full UK manual driving licence desirable not essential.

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love.
• Celebrate your special day with an extra day off on your birthday.
• Our industry‑leading Family Leave Policies ensure you’re supported when it matters most.
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive.
• Take a paid day to volunteer and give back to a cause close to your heart.
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries.
• Unlock your potential with tailored training and endless career growth opportunities.
• Commute for less with our cycle to work scheme.
• Access high street discounts to make the everyday a little more rewarding.

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