General Manager

Overview

General Manager - Milton Keynes - £55,000-£60,000

Are you an experienced and confident General Manager ready to lead a dynamic, high-profile site? We’re seeking an exceptional GM to oversee a vibrant, multi-functional venue featuring a thriving conference and events operation, alongside a large retail space that includes a unique urban food market with diverse street food pods. This is an exciting opportunity for a collaborative leader who can step into an established, high-performing team and elevate standards even further.

You’ll bring operational expertise, strong client management skills, and the confidence to lead from the front.

• Lead the day-to-day operations of a busy conference and events venue hosting up to 300 attendees.
• Deliver exceptional client management across corporate conference and event bookings.
• Ensure seamless operational delivery across all departments, maintaining high standards of service and presentation.
• Collaborate effectively with building management and external commercial partners (e.g. guest services, security, facilities).
• Drive financial performance, cost control and commercial growth opportunities.
• Provide strong people leadership to an established team, fostering collaboration, accountability and continuous improvement.
• Act as the visible, confident face of the site for clients, partners and stakeholders.

• Proven experience as a General Manager or senior operations leader
• Experience managing events beneficial
• Strong client relationship management skills, with the ability to build credibility quickly.
• Operationally focused, with a hands-on leadership style.
• Experience working alongside building management teams is advantageous.
• Commercially aware with solid financial understanding.

• Free meals
• Subsidised gym membership
• Contributory pension scheme
• Grow your career with our Career Pathways and My Learning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia,  and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families