Head of Facilities Management

Head of Facilities Management (FM)

Location:

Milton Keynes
Salary: £50,000 - £55,000 p.a.

Hours:

Full-time

About the Role

This is a busy, high‑profile site with significant operational demands. My client is seeking a resilient and forward‑thinking Head of Facilities Management who can work collaboratively with senior leaders to maintain high standards and drive continuous improvement across all FM operations.

You will oversee the full delivery of FM services, ensuring all statutory and contractual requirements are consistently met within approved budgets. You will lead and develop the FM team, maintain a strong Health & Safety culture, and uphold compliance at all times.

Key Responsibilities

* Lead the delivery of all property and facilities management services, ensuring compliance with legislation, contractual commitments, policies and industry standards.

* Identify and manage operational risks, maintaining full awareness of performance measures, specifications and whole‑life costing.

* Oversee lifecycle planning, including capital asset replacement, to minimise operational and financial risk.

* Manage defects, ensuring timely resolution and effective stakeholder communication.

* Act as the FM representative at client and stakeholder meetings, maintaining strong working relationships.

* Identify opportunities for service improvement or development that provide value while protecting financial performance.

* Recruit, coach and support FM staff, promoting a culture of professionalism, inclusivity and accountability.

* Manage budgets and forecasts, ensuring financial targets are met and assets are maintained throughout the contract duration.

* Ensure all contracted FM services are delivered to the required standards, acting as the primary point of accountability.

* Maintain an uncompromising focus on Health & Safety, ensuring all activities comply with relevant legislation and internal procedures.

* Oversee workforce planning, ensuring staffing levels and work allocation align with requirements and resources.

* Monitor subcontractor performance to ensure adherence to statutory and contractual standards.

* Manage people-related matters—including recruitment, performance, development and absence.

* Provide accurate and timely reports on FM performance, spend and compliance for regular reviews.

About You

To succeed in this position, you will need to demonstrate:

* Strong experience in building services maintenance.

* An FM or engineering qualification (or the willingness to work towards one).

* An IOSH or NEBOSH Health & Safety qualification.

* Solid understanding of Health & Safety legislation and its application within FM environments.

* A track record of managing complex FM contracts.

* Experience delivering both in‑house and outsourced estates services.

My client is looking for a confident, energetic and solutions‑focused leader who thrives in a fast‑paced environment and can navigate complexity with resilience and a positive, proactive mindset.

Benefits

* 33 days annual leave incl. bank holidays

* Option to buy/sell leave

* Access to training and professional development opportunities