Contract Manager

Responsibilities

• Contract & Operations Management:
  Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development:
  Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Client & Stakeholder Relations:
  Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Financial & Quality Control:
  Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance:
  Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.

• Communication & Training:
  Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

• Facilities Management
  
  Experience:
  
  Proven experience in Hard Services FM, including self‑delivery and subcontractor management.
• Leadership & Team Management:
  Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S:
  Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency:
  Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure:
  Ability to prioritise, work under pressure, and deliver services within deadlines.