Service Manager

The Salvation Army UK and Ireland Territory provided pay range

This range is provided by The Salvation Army UK and Ireland Territory. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Direct message the job poster from The Salvation Army UK and Ireland Territory

Working hours: 40 hours per week (Monday - Friday with on call and flexibility over evenings and weekend cover)

Interview Date: 27th January 2026

Are you an experienced manager with a passion for people? Do you have proven experience in developing staff teams and implementing change? Do you have experience in working with vulnerable people?

We are looking for a Service Manager to lead the staff team in our Springfield House (OFSTED) services in Milton Keynes to provide supported accommodation to young families, the parent/s being aged 16- 24 years of age.

The Service manager leads and manage the staff team at Springfield House, and is responsible for both the support and Housing management functions of the service, working closely with the Local authorities housing and social care teams.

At Springfield House we offer trauma informed support to vulnerable young. The staff team at Springfield House plan and deliver a high-quality support service, which promotes client choice, opportunities to learn new skills, make positive life choices and achieve the best possible outcomes.

Each family is supported to find move on accommodation depending on their circumstances and the housing options available, and this can be through private rent, housing associations or local councils.

The successful candidate will be required to complete a registration with OFSTED and will assume responsibilities as the designated OFSTED Service Manager. This role will involve overseeing service delivery, maintaining compliance with statutory regulations, and ensuring that quality standards are consistently met.

This role is vital to the success of the project providing leadership and inspiration to the staff and encouraging an enabling environment and leading in trauma informed practice within the values of The Salvation Army.

The successful candidate will provide Christian spiritual leadership within the service, demonstrating a willingness to pray with individuals as part of their role, participate in worship, and engage openly in discussions about spiritual matters relevant to the service.

Within Homelessness Services, the post-holder is expected to have a personal Christian faith that informs their discernment and reflection, contributing to the ethos and values of a Christian-based organisation.

The role requires liaison with the Local Authority Commissioners as well as other agencies and stakeholders.

The successful candidate(s) will have:

• NVQ4 or equivalent in a related field
• Proven experience of managing teams
• Knowledge of health and safety
• Understanding of funding in supported housing
• Ability to build positive partnerships
• Practical experience in change management and will also be enthusiastic, a good communicator, passionate and positive.

Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced with barred list DBS Disclosure check for the adult and child workforce and relevant qualifications

For details of how to prove your right to work in the UK please  and please note that we are unable to offer sponsorship.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.