2nd Line IT Support Engineer

2nd Line IT Support Engineer - Milton Keynes - (£28K-£32K)

Note:
Previous IT experience within Schools is an absolute essential for this role. Applicants without this experience will not be considered.

A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role.

This 2nd Line IT Support Engineer is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days are the same, visiting different sites mainly around Milton Keynes.

• Previous escalation IT Support within the Education industry (essential)
• Windows Server administration & troubleshooting
• Office 365 Admin, Exchange
• Active Directory
• General networking troubleshooting - TCP/IP, DNS, DHCP
• Mobile device support - iOS/Android
• Full UK Drivers licence is essential

This is a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 22 who encourage active learning and support their staff to develop towards their goals through on the job...