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HelpDesk/Support Technical Support IT Support

Help Desk Supervisor: 2nd‑Line Support & Training Lead

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: AQA Education
Apprenticeship/Internship position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
An educational assessment organization in Milton Keynes seeks a Help Desk Support Supervisor to lead a dynamic team supporting examiners across the UK during exam periods. This role involves providing second-line support, developing training materials, and ensuring high service standards. Candidates should have experience in technical support or help desk roles, strong leadership abilities, and proficiency in Microsoft Office. The position offers a competitive salary, generous leave, and a hybrid work environment.
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