Salesforce Solution Architect

Working location: Milton Keynes, Hybrid

Employment type: Full time, Permanent

Job Summary:

We’re looking for a Salesforce Solution Architect to design, govern, and guide scalable, secure, and integrated Salesforce solutions across NHBC. Reporting to the Lead Architect, you’ll play a key role in shaping CRM, customer portals, workflow automation, and internal processes, ensuring that platform investments are aligned with enterprise architecture, data governance, and strategic priorities.

You’ll collaborate with business stakeholders, product owners, delivery partners, and engineering teams to provide architectural leadership, act as a design authority, and support innovation through responsible adoption of features like AI, low code, and advanced integrations.

• Define and maintain end-to-end Salesforce architectures aligned with NHBC standards
• Translate business requirements into scalable designs across Sales Cloud, Service Cloud, Experience Cloud, and related modules
• Ensure platform solutions meet data governance, integration, and security principles
• Provide input on investment decisions, technical options, and cost benefit analysis
• Act as a design authority across delivery teams and partner implementations
• Develop and maintain architectural artefacts, design patterns, and usage guidance
• Collaborate on APIs, synchronisation strategies, and cross-platform workflows
• Evaluate and guide adoption of new Salesforce features (AI, automation, low-code)
• Embed architectural standards into Salesforce Dev Ops and engineering practices
• Represent Salesforce architecture in design assurance forums and transformation programmes

• Proven experience designing and delivering Salesforce solutions in complex or regulated organisations
• Strong expertise in Sales Cloud, Service Cloud, and requirements driven solution design
• Excellent communication and leadership skills, translating business needs into architectural outcomes
• Deep understanding of integration, security, and data flows within Salesforce and across enterprise systems
• Ability to design for compliance, reuse, scalability, and maintainability
• Familiarity with Snowflake, cloud-native integrations, and emerging Salesforce innovations (AI, low-code, Agent Force)
• Salesforce certifications (Application or System Architect) and experience with Dev Ops tooling
• Experience in insurance, housing, or construction sectors, and with federated delivery teams

• 27 days annual leave + bank holidays
• enhanced pension scheme (up to 10.5%)
• life assurance
• subsidised private medical insurance
• employee discounts platform
• enhanced maternity, paternity, adoption leave and pay for all new parents
• 27 days holiday + bank holidays with the opportunity to purchase extra days
• We offer equalised maternity, paternity, adoption leave and pay for all new parents
• We recognise the valuable contribution that our colleagues make, benchmarking our salaries against the wider market to ensure our packages are attractive
• Flexibility – working flexibly is part of our commitment to supporting a positive work‑life balance and we are always happy to talk about flexible and hybrid working wherever possible
• Bonus – we offer a yearly performance based bonus to all employees based on a percentage of salary

+ many more!

At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go‑to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.

As a modern, family‑friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.

Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.

We support flexible working and encourage our colleagues to…