Digital Marketing, CRM & Insight – Industrial Placement

Job Title

Digital Marketing, CRM & Insight – Industrial Placement

23 January 2026

12‑month fixed‑term contract, commencing summer 2026 and ending summer 2027. Only applicable for university students.

At Mercedes‑Benz Financial Services, our employees are at the heart of our business. We provide a range of financial solutions designed around the changing needs of our diverse customers. It doesn’t matter the colour of your skin, the beliefs you value, the people you love or the tattoos you wear – we support you for being you. We celebrate individuality, embrace personality and welcome you into our culture.

Inclusion is the driving force behind our ethos. At MBFS, we are committed to being a Menopause Friendly Employer and offer wellbeing support options and resources for those affected by menopause.

We are looking for enthusiastic placement students who want to put their financial awareness, communication skills and commercial acumen to the test. Join our Digital Marketing, CRM & Insight team for a 12‑month placement. From day one you’ll be in the thick of a fast‑paced, results‑driven team, delivering on Customer Journey, Digital Communications and CX Research projects.

• Brand & Communication Compliance:
  Review customer communications to ensure they meet our brand guidelines, tone of voice, and consumer understanding principles.
• Digital Asset Auditing:
  Conduct thorough audits of brand websites and digital tools, checking copy, imagery and formatting, and documenting required changes.
• Customer Communication Testing:
  Support comprehensive testing across all communication channels (email, SMS, web) to ensure optimal performance and user experience.
• Project Coordination & Briefing:
  Brief external agencies and internal stakeholders on new projects, create briefs, track progress, keep stakeholders informed, and coordinate resources.
• Customer Feedback Analysis:
  Review customer feedback, produce reports and concise management summaries to inform strategic decisions.
• Data Analysis & Insights:
  Analyse and format data tables, identify key trends and provide actionable recommendations for continuous improvement.

• Working towards a degree in Business Management, Marketing or Project Management related subject.
• Excellent communicator.
• Able to challenge the norm and constantly look for improvements.
• Competent with Microsoft Office and general IT packages.
• Proactive, curious to learn, and open to new ideas and perspectives.
• Considered in your approach, supporting peers to succeed.
• Desire to work in marketing and/or the Financial Services industry.

Competitive salary, 25 days holiday per year, pension scheme, access to colleague wellbeing resources including an Employee Assistance Programme, Mental Health First Aiders and Inclusion Advocates, flexible working opportunities, and training to support your development.

When you apply, you’ll complete a short online application, include your CV, and answer questions (including current salary). We consider all applicants who have the right to work in the UK. We’ll support you throughout the recruitment process, offer reasonable adjustments, and discuss flexible working options.

We care about your personal data. By submitting an application you agree to process your data in support of our recruitment process, in accordance with GDPR and legal requirements. Application data is held in our secure system and may be used for internal purposes. For more information, contact

Mercedes‑Benz Group AG

Mercedes‑Benz Financial Services UK Limited