Respiratory Physiology Administrator | University Hospital NHS Foundation Trust

Overview

Are you a dynamic, dedicated and forward thinking administrator who has a passion for Respiratory Physiology / Diagnostic Services? If you put patient care at the heart of all you do, we would like to accept your application for a full-time, substantive Respiratory Physiology Administrator.

This is a busy, demanding, rewarding role within a small team. You will work closely with the Respiratory Physiology Team, Respiratory Clinicians and the Operational Management Team to process incoming referrals, schedule appointments, process Outcome Forms and support with the DM01 to improve diagnostic waiting times.

We offer a post ideal for administrators wanting to develop their skills in a supportive, inclusive working environment. We offer opportunities for professional development.

• Provide administrative support to the Respiratory Physiology Team, who perform a wide range of diagnostic procedures (ABG, Lung Function Tests, Oxi/Nox, CPAP, Spiro, 6
  
  MWTs & Mannitol Challenge).
• Demonstrate proactive management of the patients’ pathway from referral to discharge.
• Schedule appointments in order of clinical priority and chronological order.
• Monitor waiting times for diagnostic tests, ensuring the 6‑week diagnostic target is adhered to, supporting the Operational Management Team with DM01 reporting.
• Monitor, manage and prioritise own workload, escalating to Senior Chief Respiratory Physiologist when departmental KPIs are likely to breach.
• Following a “Partial Booking” plan (booking appointments six weeks in advance only), book new and follow up appointments, ensuring that capacity is proactively and efficiently used.
• Process and log all referrals according to the departmental SOP.
• Register new patient details onto eCARE/RPAS as well as update existing patient details.
• Be able to understand and work from the Patient Tracking List (PTL) and take appropriate action to reduce waiting times.
• Validate patients on the PTL and complete the DM01 (Diagnostic Tracking PTL) on a monthly basis, ensuring there are no patients waiting longer than the national 6‑week target.
• Support the identification and reporting of any issues to the Internal Medicine Operations Team which compromise delivery of the 6‑week diagnostic pathway.
• Process all relevant mail, voicemails, messages and referrals including patient e‑mails daily in line with Trust procedures and targets.
• Escalate patient queries regarding CPAP devices and consumables on the Escalation Log, and action as appropriate.
• Timely processing of outgoing mail and parcels.
• Friendly, empathetic and accessible point of contact for and carer communication, ensuring that all patients have the opportunity to agree their appointment and admission dates.

You will provide administrative support to a team of 7 Respiratory Physiologists, working alongside 6 Consultants and 2 Speciality Doctors who have an interest in General Respiratory Medicine, Sleep and Lung Cancer. The wider team is supported by a team of Resident Doctors, MTI, Advanced Nurse Practitioners and a Physiotherapist.

Interview date: 19.02.2026

We care. We communicate. We collaborate. We contribute.

Please refer to the job description for further details.

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We are unable to offer sponsorship for this role.