Lung Cancer Screening Patient Coordinator | University Hospital NHS Foundation Trust

Lung Cancer Screening Patient Coordinator

Department:
Cancer services

Band 4

Hours:

22.5 hrs

We are looking for a highly motivated and organised individual to play a key role in supporting our Lung Cancer Screening programme. This is a fantastic chance to make a real difference in early cancer detection and patient outcomes.

As a Patient Coordinator, you will be the first point of contact for patients and a vital link in ensuring the smooth running of the screening pathway. You will manage large volumes of data with precision, coordinate appointments, and provide exceptional customer service to patients and colleagues.

• Excellent communication skills – both verbal and written
• Strong organisational ability and attention to detail
• Ability to multitask and work under pressure to meet deadlines
• Proficiency in IT systems and data management
• A team player with a positive, approachable attitude
• Commitment to delivering outstanding patient experience

• Be part of a forward-thinking team improving early cancer detection
• Work in a supportive environment that values innovation and collaboration
• Opportunities for personal development and career progression

This role cannot be sponsored.

Interview date:
Week commencing 26.01.2026

We care We communicate We collaborate We contribute

“NHS Survey, 2024’’ They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%.

The post holder will support the Trust with improvements in data capture within the Lung Cancer Screening (LCS) programme and will need to organise and manage their workload on a day-to-day basis to meet competing demands and deadlines, including an ability to respond to urgent requests, whilst supporting the Lung Cancer Screening team in other administrative duties, as agreed with the Lung Cancer Screening Responsible Assessor.

The post holder will communicate with patients, colleagues, and external providers through a variety of different mediums to provide exceptional customer service to service users and colleagues.

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting‑edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state‑of‑the‑art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24‑bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.

• Deal with sensitive situations, including considering how the impact of any changes being made through improvement projects may affect the current working arrangements and practices of staff and manage communication methods accordingly.
• Answer telephone and email queries from patients, colleagues, and external providers.
• Provide expertise and project co‑ordination in relation to improving the efficiency and effectiveness of LCS data capture and quality.

• Provide expertise and project co‑ordination in relation to improving the efficiency and effectiveness of LCS data capture and quality.
• Take responsibility for leading on specified work streams that support the improvement of LCS data.
• Evaluate the working systems and existing processes within the LCS programme and…