Matron | University Hospital NHS Foundation Trust

A high profile, accessible and responsive leader with managerial responsibility for nursing service delivery and advice across minor injury unit within Emergency Medicine speciality. Working as Nursing lead for the triumvirate group management structure, demonstrating and developing collaborative working within and across the MDT.

The Matron will have responsibility for the Minor Injury Unit within Emergency Medicine- at MKUH.

Able to make informed decisions within their own specialty and scope of professional practice, involving patients and public to ensure agreed standards, targets and objectives are met. The keys focus is on quality improvements in safety, effectiveness and patient experience. Corporate responsibilities including support for other colleagues and specialities and hospital bleep rota duties.

• Accountable for own actions in accordance with the Code of Professional Conduct. Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times.
• Responsible for delivering the goals of the Matrons Handbook, taking a proactive as well as reactive stance on cleaning standards and infection control.
• Highly developed communication skills enabling maintenance of high-quality service within a complex and challenging environment with often, conflicting priorities. Demonstrates accountability for standards and continuous quality improvements in line with the Trusts values.

Interview date: 03.02.2026

We care We communicate We collaborate We contribute

– NHS Survey, 2024 94% feel that their role makes a difference to patience and service users.

• Support the Clinical Director with the Group management team in ensuring service objectives are met.
• Responsible for the timely and efficient management of governance processes e.g. complaints and investigations.
• Responsible for the development, monitoring and improvement of quality and performance key performance indicators.
• Ensure that the education, training and professional development needs of the nursing workforce are identified and appropriate plans are in place to meet needs.
• Lead the development and change of nursing practice and policy within the group, exploring new roles and ways of working to modernise the service and improve patient experience.
• Responsible for the support and delivery of effective workforce recruitment and retention strategies, including staff development and succession planning.
• Ensure that service delivery meets the standards expected by patients and that strategies are in place to maintain and improve high levels of patient satisfaction, responding appropriately to complaints and concerns raised.
• Undertake bleep-holder responsibilities for the hospital on a regular basis.
• Utilise information and IT systems to produce accurate and timely workforce and resource and performance data and reports.

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.

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