Integrated Healthcare Assistant

We are keen to recruit caring and professional staff who share our values and who are looking to develop their career in this environment. The post holder will be responsible for delivering a multi-skilled ancillary role to support Nursing services in a caring and compassionate manner respecting patients privacy and dignity at all times. This role involves working on internal rotation across 7 days a week and will includes some weekend and night work.

Alongside the provision of direct clinical care, the post holder will also provide an efficient, helpful, informative and supportive clinical reception service in support of the Integrated Urgent Care delivery.

Duties will include, amongst others; carrying out and recording patients observations, application of minor dressings, recording ECGs and phlebotomyand point of care testing as well as supporting the rest of the Healthcare team.

You will be required to assist Clinicians with home visits and therefore a full driving licence is desirable.

Previous patient facing experience is desirable.

Experience of computer based healthcare packages is advantageous, but not essential.

Full training will be provided.

Milton Keynes Urgent Care Services, situated on the Milton Keynes Hospital site, provides walk-in minor injury and illness services as well as the GP out of hours service 24 hours a day, 7 days a week. We are a Community Interest Company, proud of the reputation we have developed for working closely with the local healthcare community to provide safe and effective care.

For the right candidate we can offer a friendly and supportive working environment, competitive employment package including access to the NHS pension scheme and opportunities for learning and development.

Specific

Responsibilities and Duties:

To register all presenting service users into the electronic system and comply with specific Initial Assessment Pathways and Procedures.

To work in close conjunction with theinitial assessment multi-disciplinary team to provide a seamless delivery ofcare to service users.

To undertake basic observations,record them appropriately in the medical record and act accordingly with qualified staff if needed.

To undertake near patient testing such as:

oUrinalysis

oHc Gtesting

oDVT/CRPtesting

To carry out dressings and simple wound closure and wound care.

To act as clinical assistant anddriver, accompanying clinical staff on home visits as necessary. If on the rotaas clinical assistant for home visits the car should be left with a full petrol tank at the end of the shift

To maintain skills and knowledge and ensure that care is delivered according to the latest guidelines and best practice evidence available:

Maintain skills and keep up to datewith clinical developments and best practices in areas relevant to urgent care delivery.

Undertake training appropriate to therole, as agreed with the Senior IUC HCA and Practice Development Matron, andensure that learning is shared and transferred into practice.

Act always within own skills and competence.

attend all mandatory training as required to fulfill duties.

To attend supervision and appraisal as directed.

Ensure the ongoing safety of service users, staff and visitors through systematic assessment, monitoring and reviewing processes:

To maintain standards of infection,prevention and control within the organisation.

Ensure that clinical equipment is maintained in a safe, clean and functional state, reporting any failures ordamage to the management team.

The IUC Healthcare Assistant Teamwill be responsible for standards of infection prevention and control (IPC) within the waiting room area and will be responsible for ensuring that any spillages, including bodily fluids are attended to.

Report all accidents and incidents promptly in accordance with local policies and procedures.

Safeguarding

Be knowledgeable about adult and child safeguarding policies and procedures,ensuring that they are up to date with these processes and complete training as required in liaison with the Senior IUC Healthcare Assistant and Safeguarding Lead Matron.

Will maintain compliance with the safeguarding mandatory training agenda and comply with any further training as necessary

Will have a responsibility to report suspected, observed or disclosed abuse

Quality:

Thepost-holder will strive to maintain quality of service delivery and will:

Alert other team members to issues ofquality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness ofthe team by reflecting on your own and the team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals inother agencies to meet the patients needs.

Participate in the audit process as required.

To facilitate leadership and supervision clinically to the Healthcare Assistant Team whilst working in aclinical shift.

To participate and work with the Management Team in the…