Relationship Manager - Squad Lead

Central Relationship Manager – Squad Lead

Apply for the Central Relationship Manager – Squad Lead role at Allica Bank
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Allica is the UK’s fastest growing company and the fastest‑growing fintech firm ever. Our purpose is to help established SMEs, an underserved opportunity in fintech.

Reporting to the Senior Central Team Manager, you will nurture a portfolio of remotely managed SMEs that were onboarded through our outreach activities. In addition to servicing your own customers, you will line‑manage a small team of Central Relationship Managers.

• Remote relationship‑manage a portfolio of established SME businesses, providing secured lending including commercial mortgages and asset finance, along with current accounts and deposit facilities.
• Proactively manage credit risk of your portfolio, using data alerts and insights to identify early warning indicators and support further advances where required.
• Work closely with business owners to support their plans and ambitions through originating new lending opportunities from enquiry to completion, assessing and proposing credit documentation in line with Allica’s credit policies and appetite.
• Lead and develop a small team of relationship managers, providing coaching and support, with regular performance reviews and intervention where appropriate.
• Communicate and track key objectives within your portfolio and your team to ensure high levels of service and customer outcomes.
• Actively manage your own objectives and personal development plan, supporting the Senior Central Manager with the delivery of the team goals and ambitions.
• Evidently demonstrate the ability to work independently to support SMEs with their requirements, and coach others.
• Collaborate with varying teams across Allica Bank to ensure a seamless and professional service is always delivered.
• Contribute positively to Allica Bank’s culture, demonstrating our values of Straightforwardness, Integrity, Collaboration and Delivery.
• Comply with all mandatory policies and adhere to operational procedures.

• Deep passion for supporting and helping established SMEs to grow and achieve their ambitions.
• Self‑starter, organised and flexible in a fast‑paced environment.
• Highly capable relationship builder, with a record of delivering support for SMEs through financing, deposit facilities and banking services.
• Strong credit skills, able to analyse financial accounts and propose suitable structures that aid business goals while mitigating identified risks.
• Strong understanding of SME banking, including commercial lending and securities.
• Ability to deliver against challenging personal goals and support a team to do the same.
• Background in generating and unlocking new opportunities from an existing portfolio of clients as well as attracting new clients to the bank.

At Allica Bank we ensure our employees have the right tools and environment to succeed in their role and in support of our customers.

• Full onboarding support and continued development opportunities.
• Options for flexible working.
• Regular social activities.
• Pension contributions.
• Discretionary bonus scheme.
• Private health cover.
• Life assurance.
• Family‑friendly policies including enhanced maternity & paternity leave.

We are committed to flexible and hybrid working. Let us know what works best for you and we will do our best to accommodate.

We are a diverse group with many experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everyone to feel comfortable bringing their authentic selves to work.

• Mid‑Senior level

• Full‑time

• Sales and Business Development