Service Engineer

About the Role

We are seeking a motivated and skilled Service Engineer to join a growing water treatment services team. This field-based position involves supporting a wide range of industrial, commercial, and local authority clients by delivering professional water treatment services, maintenance, and system support.

The successful candidate will play an important role in ensuring customers receive a reliable, technically sound, and safety-focused service. You will work independently across multiple client sites, carrying out service, maintenance, and installation tasks while maintaining strong relationships with customers.

This is an excellent opportunity for someone with water treatment experience who enjoys working autonomously, solving technical challenges, and providing high-quality service in the field.

Key Responsibilities

Deliver water treatment service and maintenance activities at customer sites in a professional, efficient, and safety-conscious manner.

Inspect systems and identify any defects, inconsistencies, or potential improvements, communicating these clearly to the customer.

Ensure all work complies with health and safety standards, industry regulations, and customer site requirements.

Carry out installation, servicing, and fault finding on water treatment equipment.

Maintain accurate service records and reporting following site visits.

Build strong relationships with customers by providing clear technical guidance and support.

Conduct regular monthly site visits as part of planned maintenance schedules.

Participate in sales visits to potential customers where technical input may be required.

About You

We are looking for a well-presented and confident communicator who can represent the business professionally while working independently in the field.

You should be comfortable managing your own workload, solving problems on-site, and ensuring work is completed to high technical and safety standards.

Key Competencies

Strong interpersonal and communication skills

Water softener knowledge (service and installation)

Problem-solving ability and technical fault finding

Understanding of ACOP L8 procedures

Pipe fitting / plumbing skills

Experience with water treatment dosing and control equipment, including cooling towers and chlorine dioxide systems

Knowledge of health and safety procedures

Ability to carry out test procedures relevant to water treatment processes

Secondary Competencies

General product knowledge within the water treatment sector

Strong planning and organisational skills

Experience with cleaning and chlorination procedures

Acid cleaning procedures

Excellent timekeeping and reliability

Closed system analysis and testing

Working Pattern

Field-based role

Home-based administration time

Regular monthly service site visits

Occasional sales visits to prospective customers

Benefits

Competitive salary with opportunities for career progression

Company pension contribution – 3%

20 days annual leave plus bank holidays

Car allowance of £200 per month plus mileage allowance

Apply on the link