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Team Lead, Customer Complaints – Regulated Banking

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: Gatehouse Bank Plc
Full Time position
Listed on 2026-03-04
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading challenger bank seeks a Team Leader for Customer Complaints in Milton Keynes. The role involves managing the complaints team, ensuring regulatory compliance, and fostering customer loyalty through effective complaint resolution. Ideal candidates have experience in complaints handling, excellent communication skills, and a strong customer service orientation. The bank offers a competitive benefits package including holidays, pension, and private medical insurance.

This is an excellent opportunity to contribute to a growing financial institution.
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