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Field Services & Operations Leader: Service Excellence

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: Roc Technologies
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology services provider in Milton Keynes is seeking a Field Services - Service Operations Lead to manage field service activities, ensuring operational efficiency and high-quality service delivery. You will oversee day-to-day operations, drive continuous improvement in service processes, and act as the primary contact between customers and internal teams. The ideal candidate has expertise in field service operations, proficiency in service management platforms, and a strong focus on SLA compliance and customer satisfaction.
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