Band 3 Administrator

Job Summary

We are seeking an enthusiastic & well organised individual to provide general administrative support to the services based across all of the healthcare departments. We are a small, well integrated team pivotal to enabling quality health care to be delivered to our patient group. We liaise closely with the Prison and external agencies. We are seeking an individual with strong communication skills and a commitment to teamwork.

Full training in a supportive environment.

To provide general administrative support where needed across healthcare.

• distribution of post
• timely processing and response to routine correspondence
• acting as first point of contact for the prison and external agencies
• ensuring information is processed in a timely and confidential manner
• providing secretarial support to the wider team
• producing the daily patient movement list
• responding to requests for Medical Records
• scanning and filing
• providing support for the recruitment process
• allocating internal and external appointments
• ordering supplies
• ensuring routine maintenance of equipment and treatment areas

The Healthcare Department at HMP Woodhill believes in “caring not judging.” We work together in a mutually supportive manner to provide quality health care to our patients. The Admin Team is pivotal to enabling the work of our clinicians and sub-contractors. We are a well integrated team with a proactive and “can do” culture.

This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025.

Date posted: 12 January 2026

Pay scheme:
Agenda for change

Band:
Band 3

Salary: £24,937 to £26,598 a year per annum (pro rata if P/T)

Contract:

Permanent

Working pattern:
Full-time

Reference number: 333-D-HJ-1954

Job locations: HMP Woodhill, Tattenhoe Lane, Milton Keynes, MK4 4DA

• Distribute post and ensure accurate correspondence distribution.
• Support timely processing and response to routine correspondence, including complaints and concerns.
• Deal with telephone enquiries, acting as first point of contact for the prison and external agencies.
• Process information from other agencies promptly and confidentially.
• Provide secretarial support using MS Word, MS Excel, C-NOMIS, and Systm One.
• Produce the daily patient movement list (PMMS).
• Respond to medical record requests within set timescales and local processes.
• Scan and file patient records as required.
• Assist in implementation of management information systems, inputting and extracting data.
• Provide administrative support for recruitment processes pre and post interview.
• Support, allocate, and schedule internal and external appointments.
• Order supplies including medical and stationery items.
• Liaise with internal and external agencies to maintain equipment and treatment areas.
• Provide statistical information and support data collection for core healthcare functions.
• Cover in other areas as required following discussion.

• General education to include O level or GCSE standard for English and Maths or equivalent.

• Previous office and administrative experience.
• Experience and knowledge of software programmes.
• Good standard of written and oral communication.

• Experience of working within an NHS department or secure settings environment.

• High standards of accuracy and attention to detail.
• Ability to prioritise and plan workload to meet deadlines and competing demands.

• Willing to develop own skills and knowledge.
• Ability to maintain quality in own work.
• Flexible and able to provide admin cover in all healthcare areas.
• Able to work autonomously and within a team.

Applications will be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service is required to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Central and North West London NHS Foundation Trust

Address: HMP Woodhill, Tattenhoe Lane, Milton Keynes, MK4 4DA

Website: