Standardisation Administrator

Overview

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.

Standardisation Administrator

Permanent

£24,240.00

Location:
Milton Keynes

On-Site Working

Ready to turn your eye for detail into decisions that make a real difference for students?

Do you thrive in a role that combines organisation, collaboration, and hands-on activity?

We’re looking for a dedicated Standardisation Administrator to join our team and help deliver excellence in marking and moderation.

As a Standardisation Administrator, you’ll play a vital role in ensuring fairness and consistency in learners’ results while delivering exceptional service to schools and associates. You’ll build strong relationships, handle queries with confidence, and support processes that underpin accurate marking and moderation. This is a dynamic and varied role where attention to detail, proactive thinking, and a passion for continuous improvement will help you make a real impact.

• Safely handling and storing candidates’ artwork from schools, booking in new artwork to ensure accurate tracking and secure return.
• Supervising temporary workers during peak periods to maintain smooth operations.
• Facilitating standardisation events that guide examiners and moderators on assessment materials.
• Producing and collating training materials for examiners and moderators.
• Managing queries and providing excellent customer service to associates and stakeholders.
• Working as a Team to deliver compliant teacher standardisation.
• Networking with key stakeholders to deliver on AQA’s mission to ‘never let a learner down’.

• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Confidence in supervising and motivating temporary staff.
• Ability to work on your own initiative independently when required but also as part of a wider supportive team to deliver the exam series.
• Familiarity with Microsoft Office (Word, Excel) and CRM systems.
• A proactive mindset with a can-do attitude focused on continuous improvement.
• Comfortable with physical aspects of the role, including the safe movement and storage of artwork

• A 35-hour working week.
• 25 days’ annual leave (rising to 30 days), plus bank holidays and additional office closure days over Christmas.
• Private medical insurance and a competitive pension scheme (combined contributions up to 18.5%).
• Access to employee network groups (including LGBTQ+, neurodiversity, disability, ethnic diversity, empowering women, and more).
• Opportunities for volunteering, professional development, and well-being support.

AQA is an equal opportunity employer, committed to fostering an inclusive and diverse workplace where everyone - regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and supported to thrive.

Please submit your CV and a cover letter outlining how your skills and experience align with the requirements of this role. The closing date for applications is 23.59 on Sunday 18th January
. Interviews will be held at our Wolverton office on Tuesday 27th January.

Full Job Description

Purpose:

The Standardisation Administrator role is responsible for the delivery of tasks which support standardisation activities for associates and teachers. Our Administrators are key to providing support and driving quality and efficiency throughout the delivery of Standardisation, which is the process that ensures quality and consistency of Marking and Moderation. Standardisation enables accurate and effective Marking, Moderation, and Post-results Reviews and is key in maintaining the parity and confidence in Learners’ results and ensuring we maintain the expectations of teachers and students.

As a team, Standardisation owns the relationship with associates at a key time for building trust; we engage positively with associates and demonstrate the values that underpin the trust that our…