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HelpDesk/Support Desktop Support IT Support Technical Support

L2 Desktop Support Technician - Windows & Mac

Job in Milpitas, Santa Clara County, California, 95035, USA
Listing for: The Rockridge Group
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, Desktop Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider is looking for an experienced Desktop Support Technician to assist clients with hardware and software issues. This on-site role in Milpitas requires at least 3 years' experience in an L2 Deskside Support position, along with strong customer service skills. Key responsibilities include supporting PC and MAC operating systems, troubleshooting equipment, and managing requests through CRM tools.

Ideal candidates should have CompTIA certification, technical knowledge of various manufacturers, and excellent communication skills.
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