Hardware Engineering Technical Failure Analysis Case Lead

The application window has been extended and is expected to close on: 03/05/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are

received.

We are a close-knit team focused on hardware quality and failure analysis, within a larger hardware engineering organization which designs, implements, and delivers leading Switching and Routing products. The Common Hardware Group (CHG) delivers the silicon, optics, and hardware platforms for Cisco's core Switching, Routing, and Wireless products. We design the networking hardware for Enterprises and Service Providers of various sizes, the Public Sector, and Non-Profit Organizations across the world.

Cisco Silicon One (#Cisco Silicon One ) is the only unifying silicon architecture in the market that enables customers to deploy the best-of-breed silicon from Top of Rack (TOR) switches all the way through web scale data centers and across service provider, enterprise networks, and data centers with a fully unified routing and switching portfolio.

In this highly visible role as Technical Leader, Hardware System and Board Failure Analysis, you will lead failure analysis effort on switches and routers. You will be responsible for performing in-depth root cause analysis, and determination of contributing factors and corrective actions for improvement of field product quality. You will perform fault reproduction, troubleshooting, system characterization, and root cause analysis of product issues, while ensuring efficient bug tracking and resolution.

You will prepare comprehensive technical reports for customers and Cisco leadership detailing findings from product failure investigations.

You have a passion for technical failure investigations, hardware root cause analysis and quality engineering. You possess an in-depth knowledge of networking products and high speed serdes interfaces. You are an excellent communicator and can present information to groups.

• Bachelor's degree in electrical engineering or computer engineering or related degree

• 8+ years of experience in hardware board circuit and system design, troubleshooting, and failure analysis

• Experience with design for high-speed signals/serial transmission technologies

• Experience with electrical diagnostics and measurement equipment - oscilloscopes, digital multimeter, Logic Analyzers, Network Traffic generators (Ixia, Spirent), etc.

• Experience with CPUs/embedded CPUs, FPGAs/PLDs and good understanding of control interfaces such as PCIe, MDIO, SPI, I2C

• Experience with MS Excel and data collection

• Familiarity with Python, PERL or similar scripting and execution languages

• Prior experience leading complex projects

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the…