Consultant: Fraud Operation; Fraud Monitoring

Apply By

• To see what life at Capitec is all about and complete a short assessment, please !
• Once you have completed the above finalize your application by clicking apply below

We're on the lookout for energetic, self‑motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

To leverage expertise in fraud operations and perform purpose‑driven activities in the combat against financial crime to minimise and mitigate client and bank losses thorough investigations into card fraud, digital fraud, application fraud, and internal threats.

• Minimum 2‑3 years’ experience in any area related to financial crimes.
• Experience of and comprehensive understanding of the South African financial/banking environment.
• Familiarity with relevant legislation pertaining to fraud and banking.
• Proficiency in investigation techniques and methodologies.
• Understanding of customer care and service protocols.
• Familiarity of common fraud typologies and emerging trends in fraud and financial crime.
• Familiarity with banking/retail/financial service provider policies, products, and procedures.
• Service‑oriented mindset.

• Grade 12 National Certificate / Vocational.

• A relevant tertiary qualification.

• Understanding of the South African financial/banking environment.
• Familiarity with relevant legislation pertaining to fraud and banking.
• Understanding and proficiency in investigation techniques and methodologies.
• Understanding of customer care and service protocols.
• Familiarity of common fraud typologies and emerging trends in fraud and financial crime.
• Familiarity with banking/retail/financial service provider policies, products, and procedures.
• Service‑oriented mindset.

• Attention to Detail
• Communications Skills
• Consultation skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills
• Problem solving skills
• Decision making skills
• Analytical Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Clear criminal and credit record.

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.