Enterprise Solutions & Partnerships Strategist

Enterprise Solutions & Partnerships Strategist

Join to apply for the Enterprise Solutions & Partnerships Strategist role at Call Tracking Metrics

Call Tracking Metrics  is a cutting edge software within the SaaS/UCaaS space helping drive revenue for 100,000+ clients in over 90 different countries.

• We help businesses determine which ad campaigns produce the highest return on investment, ultimately driving more conversions, increasing efficiencies, and automating their operations.
• We help contact centers support and better connect with their customers by offering a variety of tools such as our mobile app, conversation transcriptions, chat and text messaging features, queue tracking, and a bunch of incredible analytics.
• We help businesses to work remotely as effectively as they do in-person through our soft-phone and contact center support tools, helping thousands of businesses to employ team members around the world.

We’re looking for an Enterprise Solutions & Partnerships Strategist to grow CTMs’ partner network by building new integrations that expand our reach, support enterprise sales, and increase referral revenue. This role is based in Millersville, MD; however, we are open to candidates outside of the DMV who are located near a major airport hub.

This role bridges enterprise sales expertise, technical partnership development, and strategic relationship management. You’ll work cross-functionally with Partnership, Product, and Engineering teams, to identify and prioritize platform integrations, execute co-selling strategies, and expand CTM’s reach within the broader ecosystem.

• Identify, recruit, and onboard new Solution Partners (CRMs, marketing automation, analytics, and vertical SaaS platforms).
• Develop strategic relationships with technology providers to build referral and co-sell opportunities.
• Evaluate potential partners based on customer demand, integration feasibility, and revenue potential.
• Lead partnership negotiations to ensure alignment with CTM’s goals and partner value.

• Carry an individual sales quota focused on solution-sourced enterprise deals and partner-driven revenue.
• Collaborate with the Referral Partner Manager to convert Solution Partners into active referral generators.
• Co-sell and support late-stage enterprise opportunities, positioning CTM integrations as value drivers.
• Work directly with enterprise prospects sourced through Solution Partners, managing the full sales cycle where appropriate.

• Collaborate with Product, Engineering, Marketing, and Sales teams to define integration priorities, create co-marketing materials, and enable AEs/AMs to position partner solutions effectively.
• Ensure alignment with internal stakeholders to deliver a seamless experience for partners and enterprise clients.

• Help design and refine the CTM Solutions Partner Program, including partner tiers, benefits, and co-marketing incentives.
• Establish partner onboarding processes and internal enablement documentation for sales and support teams.
• Contribute to building a Partner Enablement Hub (training resources, API guides, playbooks, demo scripts).
• Define success metrics and reporting standards for Solution Partner performance.

• Report monthly on pipeline generated and closed from Solution Partners.
• Track integration adoption, revenue influence, and qualified partner meetings.
• Participate in quarterly business reviews to assess partner program health and identify new opportunities.

• 5+ years of experience in enterprise SaaS sales, partnership development, or solutions engineering.
• Proven ability to manage a sales quota while cultivating long-term partner relationships.
• Strong understanding of API-based integrations, webhooks, CRMs, and marketing automation tools.
• Comfortable engaging both technical and executive stakeholders translating complex integrations into business value.
• Demonstrated experience working cross-functionally with Product, Engineering and…