Multi-Media Designer

Overview

Call Tracking Metrics  is a cutting edge software within the SaaS/UCaaS space helping drive revenue for 100,000+ clients in over 90 different countries.

Our

Purpose:

To create a better human experience through technology

Our Mission:
We empower businesses with the tools to transform conversations into an advantage

Our Vision:
We revolutionize the ways in which people and businesses connect

What do we do?

• We help businesses determine which ad campaigns produce the highest return on investment, ultimately driving more conversions, increasing efficiencies, and automating their operations.
• We help contact centers support and better connect with their customers by offering a variety of tools such as our mobile app, transcriptions, chat and text messaging features, queue tracking, and a bunch of incredible analytics.
• We help businesses to work remotely as effectively as they do in-person through our soft-phone and contact center support tools, helping thousands of businesses to employ team members around the world.
• We enable automation through powerful AI features to enhance workforce productivity, discover business opportunities and improve the human experience of communication by reducing the time spent on boring tasks and allowing more human time to interact.

Our headquarters is in Maryland, but we have team members around the country focused on helping our customers. We pride ourselves on our amazing culture, which you can learn about here.

We are looking for a Multi-Media Designer to join our team.

In this role, you will be responsible for creating high-quality, on-brand visuals across a wide range of digital and print mediums. You will support demand generation campaigns, product marketing, events, web design, and more.

As a designer, you’ll bring ideas to life efficiently and with a keen eye for detail. You’ll be expected to manage multiple projects at once, using tools like Trello to prioritize and communicate progress. This role reports directly to the Creative Director, and will work in close partnership with the Senior Creative Producer. Together, you’ll collaborate cross-functionally with the broader marketing team to ensure creative output is aligned, timely, and impactful.

This is a great opportunity for someone who thrives in a fast-paced, growth-stage SaaS environment and wants to contribute to a high-performing internal creative team.

• Design assets across all formats, including digital ads and landing pages
• Social media graphics
• Presentation decks and infographics
• Website graphics and blog visuals
• Print collateral (conference signage, sales sheets, event displays)
• Manage and prioritize design projects using Trello
• Collaborate with content, paid media and lead gen team members to deliver visuals aligned to campaign goals
• Help brainstorm and execute messaging and creative for organic social media content
• Work with Sr. Creative Producer to manage project timelines and resource needs
• Ensure all design work aligns with brand guidelines and style standards
• Support design needs for internal communications, customer marketing, and co-branded partner materials
• Assist with web and landing page styling, edits, or image optimization in Word Press and Hub Spot
• Contribute to a culture of creative excellence, attention to detail, and continuous improvement

• Degree in Graphic Design or related field
• Minimum 1-3 years of professional design experience
• Proficiency in Adobe Creative Suite and video production/editing platforms
• Strong understanding of layout, typography, and visual hierarchy for both digital and print
• Experience designing for digital (ads, social media, email, website, video)
• Familiarity with CMS tools (Word Press, Hub Spot) a strong plus
• Comfortable working in Trello or other project/task management systems
• Strong time management and ability to meet deadlines across multiple projects
• Positive attitude, proactive communication, and a collaborative mindset
• A willingness and eagerness to learn new skills, tackle evolving challenges and take on additional responsibility as needed.

• T…