Admin Health Coach

About Primecare Home Care

About Primecare Home Care – Primecare Home Care Services delivers exceptional care with integrity, passion, and love. As a licensed Private Home Care provider, we offer services including Skilled Nursing, Personal Care Services, Companionship, and Structured Family Caregiving. Our commitment to quality care is at the forefront of everything we do. Our culture is shaped by core values that include being caring, reliable, honest, punctual, and professional.

We strive to create a supportive and collaborative atmosphere that promotes personal growth and professional development for our team members.

The Admin Health Coach supports family caregivers and their care recipients through empathy, technology, and proven methods of care. In collaboration with state and case managers, the Admin Health Coach provides dedicated support, education, and guidance to caregivers, equipping them with tools and confidence to enable better care for loved ones port and resources are provided via technology, using evidence-based methods of care that address both health care and social needs.

The Admin Health Coach typically handles more complex, higher risk/need cases on the Coaching team, which may span across multiple states and/or Primecare programs.

$45,000

• Engage, motivate, coach, and educate caregivers via phone and digital technology; empower caregivers to manage their own psychosocial, physical, and environmental health to improve and maintain wellbeing.
• Manage a caseload and leverage technology to enable effective coaching and information referral.
• Process payroll for their caseload once per week.
• Assess caregiver and care recipient needs, assisting the caregiver in creating and achieving care plan goals; may include referral to external resources.
• Collaborate with key stakeholders to assess care/coaching plans and caregiver engagement; identify problems and solutions.
• Document and report on coaching activity with a focus on quality and outcomes; make recommendations as appropriate.
• Perform case conferences, summary reports, and incident management in compliance with applicable state and program regulatory and/or accreditation requirements.
• Solicit feedback from caregivers to identify opportunities for additional support and process improvement.
• Perform other duties as assigned.

• 2 years’ experience in case management; experience working with elderly and disabled.
• Exceptional active listening and communication skills with strong empathy.
• Tech-savvy with comfort using (and teaching others to use) mobile apps.
• Ability to multitask in a multi-system environment; proficiency with Microsoft Office; case management experience.
• Thrives in a fast-paced, start-up environment.
• Solid understanding and experience in care planning/case management is required.
• Multilingual skills are highly desired.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.