New Business Development and Landscape Accounts Manager

We are currently hiring:
New Business Development and Landscape Accounts Manager

Come join our fun crew and enjoy some great perks including:

• Competitive Wages
• Great Team Culture

NEW BUSINESS DEVELOPMENT AND LANDSCAPE ACCOUNTS MANAGER

New Business Development:

• Identify and pursue new independent garden centers within the region to expand the customer base.
• Establish initial contact through outreach and in-person meetings, presenting Millcreek Gardens’ product lines with professionalism and integrity.
• Close new business and serve as the primary contact for new accounts during the first 12 months.
• Re-engage inactive accounts (three or more years without activity) to rebuild relationships and generate renewed sales.

• Serve as the primary point of contact for all current and future Landscape Account customers, managing communications, relationships, and account growth.
• Identify, target, and engage prosperous and growing landscape companies, municipalities, high-end resorts, golf courses, country clubs, and other business-to-business buyers to expand sales volume and capture new opportunities.
• Establish Millcreek Gardens as a preferred supplier for high-end residential, commercial, and large-scale landscape projects.
• Provide tailored project solutions, advising on plant selection, availability, and seasonal considerations, and coordinating with internal teams to ensure accurate and timely fulfillment.
• Actively pursue job-specific and contract-growing opportunities while identifying ways to expand sales within existing landscape accounts.
• Build and maintain long-term customer trust by aligning customer expectations, resolving issues, and supporting successful project outcomes.

• Identify opportunities for job-specific and contract-growing programs.
• Engage customers early in planning cycles to secure advance commitments.
• Coordinate internally to ensure feasibility and alignment with production schedules.
• Manage contract growing inquiries by coordinating quotes with Growing Operations and Office staff and serving as the primary point of communication from quote through order completion.

• Maintain high standards of customer service, reflecting integrity, professionalism, and plant quality in every interaction.
• Conduct face-to-face, phone, and email interactions at customer sites and Millcreek Gardens.
• Conduct scheduled and unscheduled customer visits to strengthen relationships and identify new sales opportunities.

• Provide input on new products, varieties, pricing, and promotional programs.
• Gather and analyze customer, competitor, and market intelligence to identify opportunities and improve product quality and availability.
• Share market insights with Growing staff to align production with customer demand.
• Recommend new plant varieties and product offerings based on customer feedback, site visits, trade shows, and market research to support sales growth.

• Identify and propose creative business development opportunities beyond current product offerings.
• Suggest and explore digital marketing strategies to reach new wholesale customers and expand market visibility.

• Partner with the Sales Office Supervisor to align sales messaging and execute initiatives.
• Collaborate on marketing campaigns and customer engagement strategies, coordinating execution with the Customer Service Specialist.
• Coordinate with Growing and Office teams to ensure accurate marketing of live inventory.
• Facilitate clear communication between customers and Millcreek staff regarding plant quality, availability, logistics, and expectations.

• Establish and track sales goals aligned with company revenue expectations.
• Provide biweekly sales reports to the Sales Office Supervisor.
• Participate in monthly, in-person meetings with Leadership to discuss progress toward objectives, hot leads, and growth opportunities.
• Maintain a follow-up system to ensure new leads and opportunities are actively pursued.

• Act as a brand…