Assistant General Manager

Join to apply for the Assistant General Manager role at MNTSTUDIO

$26.00/hr – $34.00/hr

At MNTSTUDIO, we are redefining what it means to experience Pilates with our groundbreaking Modern Pilates approach. Our mission is to bring innovation to the Pilates world by offering dynamic, athletic and functional Reformer classes that go beyond the traditional. Our signature MNT Pilates Method is a carefully crafted blend of time‑honored techniques infused with creative, modern twists, offering a workout that is as challenging as it is transformative.

With our beloved PALO ALTO and San Francisco MARINA studios already a staple in the Bay Area, we’re poised for significant expansion. Fit Wise Pilates in Mill Valley joined the MNT Family in October 2024 and has already made an immense impact in the community. We’re continuing the success with expanding the group fitness classes with MNTSTUDIO and continuing Fitwise, which is focused on wellness through 1:1 coaching.

• Team Management & Development:
  • Assist the General Manager in recruiting, managing, and motivating fitness instructors and front desk staff.
  • Identify and onboard prospective talent to elevate the MNT brand, coordinating training with the Corporate Team.
  • Attend all required MNT or Fit Wise corporate meetings, webinars, and trainings.
• Sales & Customer
  
  Experience:
  • Collaborate with the General Manager to develop and execute sales strategies to meet monthly revenue goals.
  • Generate and follow up on leads, manage personal sales targets, and ensure effective closing.
  • Provide outstanding customer service, responding to client inquiries and resolving issues promptly.
  • Conduct facility tours, building relationships by addressing prospective members’ individual needs.
  • Clearly communicate available services to current and prospective members.
• Studio Operations:
  • Manage class schedules and instructor availability to optimize revenue.
  • Ensure studio cleanliness, organization, and adherence to MNT standards.
  • Participate in local and special events (e.g., health fairs, grand openings, community events) to promote MNTSTUDIO.
  • Manage social channels and help build/design social assets.
• Marketing Support:
  • Assist in executing marketing initiatives and events, including maintenance of Google and Meta advertising campaigns.
  • Plan and attend at least one community event per month.
• Additional Duties:
  • Perform other responsibilities as assigned to support overall studio operations and growth.
  • Monitor and report studio performance metrics regularly to General Manager.
  • Assist in managing studio inventory (retail items, supplies, etc.).
  • Support coordination of equipment maintenance schedules.

• Excellent sales, communication, and customer service skills.
• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training.
• Ability to learn and use the Mindbody and Mariana Tek software system.
• Ability to stand or sit for up to 8 hours throughout the workday.
• Fluent in English and excellent communication skills via in person, phone, and email.
• Ability to work under pressure and meet tight deadlines.
• Proficient computer skills.
• Flexible and willing to work weekends and holidays as requested by General Manager.
• Experience with Canva is a big plus.
• Experience with social media platforms such as Meta/Instagram.

Mid‑Senior level

Full‑time

Management and Manufacturing

Staffing and Recruiting

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