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Family Entertainment Center Host

Job in Mill Creek, Snohomish County, Washington, 98082, USA
Listing for: Arena Sports
Full Time position
Listed on 2026-01-11
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
  • Sports/Fitness/Wellness
    Event Manager / Planner
Job Description & How to Apply Below

Join our FEC Team!

Fun and friendly environment

Lead memorable activities for families

Flexible and consistent hours

Competitive wages

Tip pool

Paid training

Paid sick time

401(k) with employer match (upon eligibility)

Referral program

Opportunity for advancement

Fitness-casual dress code

Employee discounts

$19/month gym membership at Magnuson Athletic Club

Job Summary

Arena Sports Family Entertainment Center (FEC) Hosts are conduits for customer fun. Whether it’s greeting customers, helping them with the rules and safety protocols of the attractions, or just making sure things are running smoothly, our FEC Hosts are on the front lines providing enthusiastic customer service and support so everyone can have a great time.

Company Overview

Arena Sports is a family-run business dedicated to family fun. We offer great soccer leagues and classes year-round. We also offer other ways to play, celebrate, and learn through our camps, birthday parties, inflatable Fun Zones, restaurants, and Family Entertainment Centers.

Mill Creek FEC Attractions:
Ropes Course, Climbing Wall, Laser Tag, Bowling Alley, Mini-Golf Course, Arcade, inflatable Fun Zone

Magnuson FEC Attractions: inflatable Fun Zone

Issaquah FEC: inflatable Fun Zone;
Coming soon - Laser Tag, Escape Rooms, Sports Simulator, Arcade!

Responsibilities
  • Complete opening and closing safety checklists for your attraction
  • Greet customers
  • Explain safety rules, policies, and how to purchase entry to customers
  • Answer customer questions about the different FEC attractions including rules, policies, and hours of operation
  • Adhere to FEC safety rules
  • Set up, clean up, and maintain the attractions. Tasks may include deep cleaning, testing, and fixing equipment.
  • Ensure customers are following rules and policies
  • Perform other related duties as assigned by the Supervisor or Manager
  • Qualifications

    FEC Hosts are team players who are enthusiastic, friendly, reliable, detail-oriented, and willing to go the extra mile for all customers. Previous customer service experience is preferred but not required. Must be able to communicate clearly. Must be able to work weekends.

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