Invoicing Customer Service Coordinator

Join to apply for the Invoicing Customer Service Coordinator role at Total Quality Logistics

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Join to apply for the Invoicing Customer Service Coordinator role at Total Quality Logistics

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As a part of our Billing team, you will specialize in processing payments and billing customers. You will work within a designated group where we will train you to deliver expertise in the areas of invoicing, payment resolution, audit, specialized billing and large customer support.

What’s in it for you:

• Compensation starting at $16.50/hour
• Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
• Advancement opportunities with structured career paths
• Up to $5,000/year in tuition reimbursement
• Employee referral bonus opportunities
• We win wherever we go - Voted a Top Workplaces USA (2021, 2022) and Forbes America’s Best Employers (2022)

What you’ll be doing:

• Process incoming paperwork for billing and accounts payable
• Review all documents for accuracy while ensuring they are filled out completely
• Make outbound calls to resolve paperwork issues
• Communicate with sales teams and customers to help resolve any billing discrepancies
• Answer incoming calls and connect them to the appropriate team

What you need:

• Ability to take ownership of responsibilities and see tasks through completion
• Excellent communication skills with great attention to detail
• Proficient with Microsoft Office products
• The desire to be a part of TQL while contributing to our continued growth
• Experience in bookkeeping, clerical accounting, AP/AR or general office support preferred

Where you'll be:1701 Edison Dr, Milford, OH 45150

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function
  
  Customer Service
• Industries Truck Transportation

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