Department Coord MRMC - Med​/Surg​/Ortho

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?

to apply through your Workday account.

Non‑Exempt

$15.75 – $28.35

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Holidays – Every Other Holiday, Monday through Friday;
Weekends – Every Other Weekend

06:45 – 15:15

1 – Day Shift, 8 Hours (United States of America)

24

26000 – 0223 Consigli

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community, and each other.

And everyone, in their own unique way, plays an important part, every day.

The Department Coordinator assists in planning, organizing, implementing, and evaluating the clerical and support activities related to the efficient, day‑to‑day operations occurring in the department. This includes performing clerical and receptionist duties and maintaining the physical environment of the area. The Department Coordinator will also assist the department staff with patient care activities as requested.

• Prioritizes departmental needs at the beginning of each shift.
• Schedules appointments, enters orders, and checks in patients.
• Coordinates the patient flow for the department.
• Orders and maintains supplies and equipment at established levels.
• Completes required reporting, scheduling, and record keeping according to the organization’s compliance standards.

• Collects and transports specimens as needed according to MRMC standards.
• Transports patients using all safety measures.

• Answers telephone and intercom, identifying self and department.
• Receives and forwards messages to appropriate personnel.

Compiles, and maintains charts, retrieves old charts, and accurately updates patient information in all necessary systems.

• Assists in orienting new staff to clerical duties.
• Maintains all required competencies for the role.

• Applies knowledge of growth and development stages to patient care.
• Demonstrates age‑appropriate communication and support.

• Required:
  
  High School Diploma or equivalent.
• Preferred:
  Typing and Medical Terminology Course or Medical Background.

Preferred:

• Computer skills.

Unless certification, licensure, or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health — for our patients, our community, and each other. Our six Standards of Respect are:
Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent acquisition. We will make every effort to respond to your request for disability assistance as soon as possible.