Courier

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?  to apply through your Workday account.

Exemption Status: Non-Exempt

Hiring Range: $15.00 - $22.22

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details: Monday through Friday

Scheduled

Hours:

24

Shift: 1 - Day Shift, 4.5 Hours (United States of America)

Hours: 24

Cost Center: 26000 - 6140 Materials Management

This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

Perform courier and maintenance duties in support of all assigned sites.

1. Transports interoffice mail between Administration and all sites.

• Mail reaches destinations in a timely manner.
• Practices safe driving techniques.
• Takes Milford Regional vehicle for maintenance when due.
• Responds promptly to beeper and cell phone calls from Administration.
• Drives route to minimize time and miles.
• Makes multiple stops at certain locations, as needed.
• Able to change route as needed to pick up STATS.

2. Perform routine maintenance as requested.

• Change light bulbs, plunge toilets, hang pictures, assemble furniture, etc.
• Purchase supplies necessary to complete tasks.
• Construct shelving.

3. Participate with office relocations.

• Load boxes/furniture on and off truck.
• Set up new office space.

4. Assist MIS department to run cables.

• As requested assists MIS personnel run cables inside offices.

5. Patient & Customer Satisfaction

• Handles work related information in a confidential manner, always following HIPAA regulations.
• Demonstrates an ability to identify customer/patient needs.
• Actively works to meet customer/patient needs in a timely manner.
• Treats patients, co‑workers, and customers with dignity, compassion and respect.

6. Working with others

• Treats others in a courteous, caring and respectful manner.
• Displays teamwork/cooperation.
• Displays an understanding of how his/her job relates to the overall work processes and other functional areas.
• Interacts and communicates effectively with others.
• Displays ability to respond constructively to peer and supervisory suggestions and direction.

• Complies with established departmental policies, procedures, and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Maintains regular, reliable, and predictable attendance.
• Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

License/Certification/

Education:

Required:

• High School or equivalent.

Preferred:

• N/A

Experience/

Skills:

Required:

• Ability to communicate fluently in English.
• Excellent customer service skills.

Preferred:

• Courier experience preferred.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department‑specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be…