Director Clinical Product Solutions

Overview

Waters is a leader in life sciences tools, with LC-MS technologies used across Clinical Diagnostics, Food & Environmental, Pharmaceuticals, and Materials. In Clinical Diagnostics, Waters has leading LC-MS technologies for applications including therapeutic drug monitoring, newborn screening, and endocrinology. With the growth in precision medicine, LC-MS in clinical diagnostics is expanding, and LC-MS based assays provide analytical specificity, sensitivity, and the ability to analyze multiple analytes simultaneously.

Our vision is to lead the continued broad-based adoption of LC-MS through ongoing innovation, including new ionization methods, improved ease of use, and novel applications in omics research and anatomical pathology.

Reporting to the Senior Director, Clinical Product Solutions, this position will join a passionate, agile team to develop innovative solutions addressing high unmet needs and establish Waters as the leader in clinical LC-MS diagnostics markets.

• Acts as a product and business owner for LC-MS/MS solutions for clinical diagnostics.
• Be responsible for Voice of the Customer (VoC) and competitive benchmark efforts to identify unmet needs and develop the value proposition of new product solutions for key therapeutic areas of responsibility.
• Lead the development of business cases for new product solutions or product enhancements.
• Develop comprehensive target product profiles through qualitative and quantitative market and customer requirement assessment.
• Lead VOC SME customer relationship management and continuous customer feedback activities throughout the entire product development gate and phase process to ensure closed-loop feedback between customers and new product/solution implementation.
• Partner with Clinical, Regulatory and Quality departments for successful clinical studies, regulatory submissions and clearance to enable the launch of new solutions to the market.
• Define and implement New Product Launch strategies. Partner with field marketing, sales and service management teams to establish and implement commercial launch plans to maximize sales impact in the first 2 years.
• Partner closely with Global Marketing, R&D, and Commercial teams on content generation to fulfill marketing strategy campaigns.

• Minimum BSc in a Scientific field or equivalent.
• MBA is highly desirable.
• Experience in LC/MS product management is required.
• IVD experience is desirable.
• Experience in a product management, business development, sales, or other customer-facing role in clinical diagnostic market is highly desired.
• Experience with developing Go-to-Market product strategies.
• Ability to influence cross-functional teams without formal authority.

• Extensive knowledge of high-throughput LC analysis.
• Good technical understanding of routine Clinical LC/MS assays.
• LC/MS and IVD/Medical Device Project Management.
• Continuous Process Improvement.
• Deep understanding of Waters' clinical products.
• Exceptional written and oral communication skills.
• Exceptional organization and problem-solving skills.
• Exceptional interpersonal skills.

Waters Corporation (NYSE: WAT), the world s leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We re the problem solvers and innovators that aren t afraid to take risks to transform the world of human health and well-being. We re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.