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Lead Registration Rep , Evenings

Job in Milford, Worcester County, Massachusetts, 01757, USA
Listing for: Hahhh
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Lead Registration Rep 40 hours, Evenings page is loaded## Lead Registration Rep 40 hours, Evenings remote type:
On-site (100% Onsite) locations:
Milford, MAtime type:
Full time posted on:
Posted Todayjob requisition :
R#
** Exemption Status:
** Non-Exempt
** Hiring Range:**$16.60 - $29.88

Please note that the final offer may vary within this range based on a candidate’s
** experience, skills, qualifications, and internal equity considerations**.
** Schedule Details:
** Holidays - Every Other Holiday, Monday through Friday, Weekends - Every Other Weekend
** Scheduled

Hours:

** 3:00 PM - 11:30 pm
** Shift:
** 2 - Evening Shift, 8 Hours (United States of America)
*
* Hours:

** 40
* * Cost Center:
** 99940 - 5496 Registration Services Milford This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.# #
** Everyone Is a Caregiver
** At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:  
1. Assists supervisor in assuring that assigned employees are provided with appropriate resources, materials and methods.  Provides recommendations to the manager or supervisor for the most efficient utilization of assigned personnel.  Relays work instruction from the supervisor.
2. Responsible for new hire unit level orientation and training.
3. Coordinates the provision of multiple services to patients.  Processes updates and corrections to patient insurance and demographic information.
4. Schedules and/or arrives Radiology, Lab and basic ancillary service appointments. Coordinates the provision of multiple services to patients.  Processes updates and corrections to patient insurance and demographic information.
5. Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.  Follows up to correct discrepancies as required.

All responsibilities are essential job functions.

II. Position

Qualifications:

License/Certification/

Education:

Required:

1. High School Diploma.

Preferred:  
1. Associate’s Degree in Business or Healthcare related field.
Experience/Skill:

Required:

1. Minimum of 2 years’ experience in data entry in a medical facility, health insurance company, or related area required.
2. Computer skills and ability to use specialized applications software and computers systems for patient registration and scheduling.  
3. Strong communication and customer service skills for various internal and external customers.  
4. Proficient data entry skills.  
5. Ability to work in high volume, team-oriented environment.  
6. Demonstrated knowledge of medical terminology.  
7. Holiday and/or weekend shift work, as well as after-hours coverage as required.

Preferred:  
1. Previous experience with insurance verification and/or authorization and/or scheduling and/or phone customer services strongly preferred.  
2. Medical Assistant certification preferred (for knowledge base, no clinical duties).  3. Bilingual speaking, reading and writing skills.

Unless certification is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Department-specific competencies, including age-specific competencies, and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with the position incumbents.

All qualified applicants will receive…
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