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Secretary Medical Admin, Sr. (Milford Ear, Nose Throat

Job in Milford, Worcester County, Massachusetts, 01757, USA
Listing for: Hahhh
Full Time position
Listed on 2026-01-19
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 17.43 - 31.37 USD Hourly USD 17.43 31.37 HOUR
Job Description & How to Apply Below
Secretary Medical Admin, Sr. (Milford Ear, Nose, & Throat) - 40 hours, days page is loaded## Secretary Medical Admin, Sr. (Milford Ear, Nose, & Throat) - 40 hours, days remote type:
On-site (100% Onsite) locations:
Milford, MAtime type:
Full time posted on:
Posted Todayjob requisition :
R#
** Exemption Status:
** Non-Exempt
** Hiring Range:**$17.43 - $31.37

Please note that the final offer may vary within this range based on a candidate’s
** experience, skills, qualifications, and internal equity considerations**.
** Schedule Details:
** Monday through Friday
** Scheduled

Hours:

** 8:15AM to 4:45PM
** Shift:
** 1 - Day Shift, 8 Hours (United States of America)
*
* Hours:

** 40
* * Cost Center:
** 34000 - 5020 Milford Ear Nose & Throat This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.# #
** Everyone Is a Caregiver
** At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

This position performs secretarial and administrative support services for assigned medical office, clinic, or patient exam/testing area. Requires a basic knowledge of medical office procedures and a full range of medical secretarial skills. Interfaces with medical and administrative staff, patients, and visitors.
** II.
Major Responsibilities:
** 1.
Greets patients and/or visitors.  Answers phone calls promptly and provides information or refers matters to appropriate resource.
2.
Registers patients for each patient visit, utilizing computer-based patient registration/scheduling system.  Obtains all necessary paperwork from each patient during the registration process.  Collects co-payments from patients for visits, maintains records, and makes daily cash deposit.  3.
Obtains and verifies demographic and insurance information for all patients is up-to-date and enters information in to a computer-based system.  4.
Schedules new and recurring visits with patients.  Records daily schedule of visits and charge code information into the patient scheduling/billing system.  Contacts patients to fill vacancies in clinical team’s schedules.  Makes appointment reminder phone calls in advance of appointments and follows up with no-show, cancelled, or bumped patients.  5.
Sets up medical records for new patients/treatments and ensures information is complete prior to initial patient visit.  Maintains orderly medical records and closes out medical record at the end of treatment.  Coordinates retrieval of medical records.  6.
Maintains logs for requests for documents, reports and/or other media.  Prepares documents, reports, and/or other media.
7.
Performs a variety of routine clerical duties such as, but not limited to, sorting and distributing office mail, faxing, copying and sorting printed material, setting up and retrieving filed materials.  May produce and respond to memos, email messages, and other types of correspondence.  8.
Ensures adequate inventory of office supplies and basic maintenance of office equipment.  9.
Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.

All responsibilities are essential job functions.

III.
Position

Qualifications:

** License/Certification/

Education:

***
* Required:

** 1.
High School diploma or equivalent   2.
Specialized medical secretarial/medical office training  
** Preferred:
** 1.
** Experience/

Skills:

***
* Required:

** 1.
Minimum one (1) year of medical secretarial/administrative support experience  2.
Proficient in MS Office applications  3.
Knowledge of medical office practices and medical terminology  4.
Good customer service and communication skills  5.
Ability to use a computer-based patient scheduling/record/billing…
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